Checkr US Data Status Status

TN DMV Scheduled Maintenance

Identified - The TN DMV will be performing scheduled maintenance this evening from 10PM - 4AM PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Jul 26, 2024 - 19:07 UTC

7/25/2024 - General Court Delays

[Unplanned Closure] - Los Angeles, CA

Update - Los Angeles county searches are processing, please expect some delays as the researchers work through searches. We will continue to monitor this and update you as we know more.
Jul 25, 2024 - 18:59 UTC

Update - Los Angeles county courts continuing to recover from the ransomware attack on Friday, July 19 and searches are being processed. However, searches that require clerk assistance are experiencing delays. We will continue to monitor this and notify you of any changes.
Jul 25, 2024 - 16:42 UTC

Update - The Los Angeles county court is back open and searches are now able to be processed through the online index and in court research. Please expect some significant delays as the researchers work through searches. We will continue to monitor this closely.
Jul 24, 2024 - 16:09 UTC

Update - The Los Angeles County courts are still experiencing issues due to the ransomware attack on July 19th, 2024. Both the online index and in court research are inaccessible, resulting in no searches to be completed in this jurisdiction. There is currently no ETA for when either research method will be restored, but we will continue to monitor this closely and update you as soon as possible.
Jul 23, 2024 - 22:42 UTC

Monitoring - The Los Angeles County courts experienced a ransomware attack on Friday, July 19. This attack is believed to be unrelated to the CrowdStrike issue. All Los Angeles courts are closed today as they work to repair and reboot the systems. There is currently no ETA for a resolution. This is an industry-wide issue that impacts all CRAs. Checkr will continue to monitor the situation but please expect delays.
Jul 22, 2024 - 17:47 UTC

[Delayed] Berrien, MI

Update - We are continuing to monitor for any further issues.
Jul 22, 2024 - 17:59 UTC

Update - Searches can be processed at this time but clerk assistance is needed. Please continue to expect delays.
Jul 01, 2024 - 15:06 UTC

Update - We are continuing to monitor for any further issues.
Jun 26, 2024 - 17:57 UTC

Update - We are continuing to monitor for any further issues.
Jun 13, 2024 - 20:50 UTC

Update - We are continuing to monitor for any further issues.
May 30, 2024 - 21:08 UTC

Update - We are continuing to monitor for any further issues.
May 22, 2024 - 16:25 UTC

Update - The court has not completed the system update. There is currently no ETA for completion. Please continue to expect delays.
May 02, 2024 - 22:08 UTC

Update - We are continuing to monitor for any further issues.
Apr 30, 2024 - 22:21 UTC

Update - We are continuing to monitor for any further issues.
Apr 25, 2024 - 16:29 UTC

Update - The court communicated that criminal and traffic requests won't be processed until after May 1, 2024. Please continue to expect delays.
Apr 16, 2024 - 22:10 UTC

Update - We are continuing to monitor for any further issues.
Apr 11, 2024 - 22:36 UTC

Update - We are continuing to monitor for any further issues.
Apr 03, 2024 - 15:17 UTC

Monitoring - Berrien County Trial Court is pausing all criminal background checks starting March 28, 2024 for 2-3 weeks due to switching to a new computer system. At this time no criminal searches can be completed. Please expect delays.
Mar 29, 2024 - 21:46 UTC

Bibb/GA

Update - We are continuing to monitor for any further issues.
Jul 22, 2024 - 17:59 UTC

Update - We are continuing to monitor for any further issues.
Jun 26, 2024 - 17:56 UTC

Monitoring - Superior and State Court indexes are offline out of an abundance of caution due to a potential cyber-attack. The court is actively adding additional security measures and is investigating the potential breach. While the court confirmed that they are working to resolve the issue as soon as possible there is no ETA at this time. Please expect delays.
May 14, 2024 - 20:05 UTC

[Delays] - Multiple Michigan Counties

Update - We are continuing to monitor for any further issues.
Jul 22, 2024 - 17:58 UTC

Update - We are continuing to monitor for any further issues.
Jul 09, 2024 - 00:22 UTC

Update - We are continuing to monitor for any further issues.
Jul 01, 2024 - 15:06 UTC

Update - We are continuing to monitor for any further issues.
Jun 26, 2024 - 17:57 UTC

Update - We are continuing to monitor for any further issues.
Jun 13, 2024 - 21:16 UTC

Update - We are continuing to monitor for any further issues.
May 30, 2024 - 21:08 UTC

Update - We are continuing to monitor for any further issues.
May 22, 2024 - 16:25 UTC

Update - We are continuing to monitor for any further issues.
May 02, 2024 - 22:08 UTC

Update - We are continuing to monitor for any further issues.
Apr 30, 2024 - 22:21 UTC

Update - We are continuing to monitor for any further issues.
Apr 25, 2024 - 17:20 UTC

Update - We are continuing to monitor for any further issues.
Apr 16, 2024 - 22:06 UTC

Update - We are continuing to monitor for any further issues.
Apr 11, 2024 - 22:36 UTC

Update - We are continuing to monitor for any further issues.
Apr 03, 2024 - 15:16 UTC

Update - We are continuing to monitor for any further issues.
Mar 29, 2024 - 21:48 UTC

Update - We are continuing to monitor for any further issues.
Mar 25, 2024 - 22:11 UTC

Update - We are continuing to monitor for any further issues.
Mar 13, 2024 - 21:41 UTC

Update - We are continuing to monitor for any further issues.
Mar 07, 2024 - 22:56 UTC

Update - We are continuing to monitor for any further issues.
Mar 05, 2024 - 00:01 UTC

Update - We are continuing to monitor for any further issues.
Feb 20, 2024 - 20:14 UTC

Update - We are continuing to monitor for any further issues.
Feb 17, 2024 - 00:13 UTC

Update - We are continuing to monitor for any further issues.
Feb 14, 2024 - 00:56 UTC

Update - We are continuing to monitor for any further issues.
Feb 07, 2024 - 00:31 UTC

Update - We are continuing to monitor for any further issues.
Jan 30, 2024 - 07:59 UTC

Update - We are continuing to monitor for any further issues.
Jan 24, 2024 - 16:46 UTC

Update - We are continuing to monitor for any further issues.
Jan 16, 2024 - 17:37 UTC

Update - We are continuing to monitor for any further issues.
Jan 08, 2024 - 23:37 UTC

Update - We are continuing to monitor for any further issues.
Jan 04, 2024 - 16:41 UTC

Update - We are continuing to monitor for any further issues.
Dec 27, 2023 - 22:57 UTC

Update - We are continuing to monitor for any further issues.
Dec 13, 2023 - 18:37 UTC

Update - We are continuing to monitor for any further issues.
Dec 11, 2023 - 23:51 UTC

Update - We are continuing to monitor for any further issues.
Dec 08, 2023 - 01:09 UTC

Update - We are continuing to monitor for any further issues.
Nov 28, 2023 - 21:19 UTC

Update - We are continuing to monitor for any further issues.
Nov 21, 2023 - 00:33 UTC

Update - We are continuing to monitor for any further issues.
Nov 14, 2023 - 00:21 UTC

Update - We are continuing to monitor for any further issues.
Oct 31, 2023 - 01:02 UTC

Update - We are continuing to monitor for any further issues.
Oct 23, 2023 - 23:52 UTC

Update - We are continuing to monitor for any further issues.
Oct 20, 2023 - 14:59 UTC

Update - We are continuing to monitor for any further issues.
Oct 17, 2023 - 00:03 UTC

Update - We are continuing to monitor for any further issues.
Oct 12, 2023 - 21:05 UTC

Update - We are continuing to monitor for any further issues.
Oct 06, 2023 - 21:12 UTC

Update - We are continuing to monitor for any further issues.
Oct 02, 2023 - 23:35 UTC

Update - We are continuing to monitor for any further issues.
Sep 28, 2023 - 23:05 UTC

Update - We are continuing to monitor for any further issues.
Sep 25, 2023 - 23:35 UTC

Update - We are continuing to monitor for any further issues.
Sep 21, 2023 - 00:40 UTC

Update - We are continuing to monitor for any further issues.
Sep 14, 2023 - 18:33 UTC

Update - We are continuing to monitor for any further issues.
Sep 06, 2023 - 22:15 UTC

Update - We are continuing to monitor for any further issues.
Aug 28, 2023 - 23:11 UTC

Update - We are continuing to monitor for any further issues.
Aug 18, 2023 - 18:36 UTC

Update - We are continuing to monitor for any further issues.
Aug 10, 2023 - 22:45 UTC

Update - We are continuing to monitor for any further issues.
Aug 03, 2023 - 15:54 UTC

Update - We are continuing to monitor for any further issues.
Jul 31, 2023 - 21:24 UTC

Update - We are continuing to monitor for any further issues.
Jul 28, 2023 - 22:09 UTC

Update - We are continuing to monitor for any further issues.
Jul 25, 2023 - 22:45 UTC

Update - We are continuing to monitor for any further issues.
Jul 21, 2023 - 23:23 UTC

Update - We are continuing to monitor for any further issues.
Jul 17, 2023 - 23:14 UTC

Update - We are continuing to monitor for any further issues.
Jul 14, 2023 - 23:18 UTC

Monitoring - In response to Michigan's Clean Slate Law, Michigan counties are experiencing varying constraints. There is no ETA for when these courts will resume normal business operations. Please anticipate considerable delays in all Michigan counties.
Jul 06, 2023 - 22:26 UTC

[Delayed] - San Luis Obsipo, CA

Update - We are continuing to monitor for any further issues.
Jul 22, 2024 - 17:48 UTC

Monitoring - San Luis Obispo County, California removed the candidate’s date of birth (DOB) as search criteria in its criminal name search engines and court records. This removal affects both the courthouse kiosks and the court's website. This change impacts all Consumer Reporting Agencies, including Checkr, potentially leading to longer background check processing times. Please expect delays.
Jul 09, 2024 - 00:32 UTC

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Unresolved incident: TN DMV Scheduled Maintenance.

Jul 25, 2024

Widespread outages due to security company CrowdStrike

Resolved - CrowdStrike has confirmed that the issues have been resolved on their end. Please expect some delays across jurisdictions that were affected as our researchers get through searches.
Jul 25, 22:29 UTC

Update - While CrowdStrike has confirmed that the issues have been resolved on their end, De Soto, MS remains unavailable. We will continue to monitor this jurisdiction closely and provide updates as we know more.
Jul 24, 16:13 UTC

Update - While CrowdStrike has confirmed that the issues have been resolved on their end, some courts continue to experience outages. Updates are below.

Criminal Records: We have confirmed that some counties across GA, DE, CA, MS, and NV remain offline. We are continuing to monitor closely and will update you as we know more.
Jul 23, 20:23 UTC

Update - While CrowdStrike has confirmed that the issues have been resolved on their end, some courts continue to experience outages. Updates are below.

Criminal Records: We have confirmed that various criminal jurisdictions remain unavailable in AZ, CA, DE, GA, MS, NV, and OH. We are closely monitoring this with our researchers and will continue to keep you updated.

Motor Vehicle Records: All DMVs have recovered and are processing.
Jul 22, 18:06 UTC

Update - While CrowdStrike has confirmed that the issues have been resolved on their end, some court and state DMV agencies continue to experience outages. This situation has changed significantly throughout the day, but we continue to see positive progress as agencies come back online.

Criminal Records: Various states and courts continue to experience outages. At this time, Kansas and Delaware are down across all counties. Arizona, California, Georgia, Michigan, Nevada, Ohio, Tennessee, Texas, and West Virginia all have one or more counties offline, but not full-state impact.

Motor Vehicle Records: Georgia and Iowa are still experiencing outages.

We remain committed to monitoring these outages and will provide updates as available.
Jul 19, 23:06 UTC

Monitoring - Motor Vehicle Records: Kansas DMVs have recovered and orders are processing. DMVs that are still experiencing outages include: Georgia, Iowa, and Wyoming.
Jul 19, 20:04 UTC

Update - We are continuing to work on a fix for this issue.
Jul 19, 17:57 UTC

Identified - Due to the widespread outages that occurred with the cybersecurity company CrowdStrike, please expect delays. We are continuing to partner with our researchers across the globe to ensure they are able to complete work as quickly as they can. We are closely monitoring this and will keep you updated.

Criminal Records: We have confirmed that some courts, including Los Angeles and Stanislaus, CA, are experiencing outages with their systems resulting in processing delays.

Motor Vehicle Records: We have confirmed that some DMVs are experiencing outages with their systems, resulting in processing delays. These DMVs include: Georgia, Iowa, Kansas, and Wyoming.

The following state DMVs experienced outages but have since recovered: Arizona, Delaware, Indiana, Louisiana, Maryland, New Jersey, Oklahoma, Pennsylvania, Rhode Island, Tennessee, and Virginia.

[Monitoring] International Records: The issue impacting International screenings has been resolved and we are currently monitoring system recovery.
Jul 19, 16:29 UTC

7/23/2024 - General Court Delays

Resolved - This incident has been resolved.
Jul 25, 22:26 UTC

Jul 24, 2024

Colorado DMV is Offline

Resolved - The CO DMV is back online and orders are able to be processed.
Jul 24, 23:00 UTC

Identified - The CO DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Jul 24, 20:56 UTC

Jul 23, 2024

7/18/2024 - General Court Delays

Resolved - This incident has been resolved.
Jul 23, 20:44 UTC

Monitoring - High Impact

--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--CA: Los Angeles - Effective February 23, 2024 at close of business, Los Angeles County online index no longer includes the month and year of birth. Researchers must rely on clerk assistance. Please expect extensive delays.
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.

Medium Impact

--OH: Cuyahoga - Municipal court issues have caused processing slowdowns. Please expect delays for the next 1 - 2 weeks.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--CA: Stanislaus - DOBs have been removed from the courthouse terminals. Researchers have to rely on clerk assistance for searches to be completed. Please expect delays.
--GA: Clayton - Superior Court cases that need DOB confirmation or are missing sentencing information now require clerk assistance. Researchers used to be able to access this information from in court PATs, but Superior Court access has been removed. Please expect ongoing delays.
--GA: Newton - The court is experiencing connectivity issues, please expect delays.
--MI: Grand Traverse, Antrim, and Leelanau - The Circuit and District court websites for these three counties is currently down. According to the clerks there is no ETA for when they will be fixed. It appears this is also affecting the in-court PATs. Research is halted in these counties for the time being.

Low Impact

--MS: Holmes - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time. Please expect delays.
--LA: St Tammany - The online website is down while the court transitions to a new case management system. In the meantime, we’re completing searches via court researchers. Please expect delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased TAT in this county.
--TX: San Patricio- This court is transitioning to a new case management system and is expecting some delays.
Jul 18, 16:17 UTC

Jul 22, 2024

Unresolved incidents: [Delayed] - San Luis Obsipo, CA, Bibb/GA, [Delayed] Berrien, MI, [Delays] - Multiple Michigan Counties.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Global Outages

Resolved - This incident has been resolved.
Jul 19, 16:29 UTC

Monitoring - With the widespread outages that occurred with the cybersecurity company CrowdStrike, please expect significant delays on manual work and some automated systems. We are continuing to partner with our researchers across the globe to ensure they are able to complete work as quickly as they can. We are closely monitoring this and will keep you updated.
Jul 19, 14:58 UTC

Jul 18, 2024

7/8/2024 - General Court Delays

Resolved - This incident has been resolved.
Jul 18, 16:16 UTC

Update - We are continuing to monitor for any further issues.
Jul 9, 00:29 UTC

Monitoring - High Impact

--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--CA: Los Angeles - Effective February 23, 2024 at close of business, Los Angeles County online index no longer includes the month and year of birth. Researchers must rely on clerk assistance. Please expect extensive delays.
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.

Medium Impact

--OH: Cuyahoga - Municipal court issues have caused processing slowdowns. Please expect delays for the next 1 - 2 weeks.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--CA: Stanislaus - DOBs have been removed from the courthouse terminals. Researchers have to rely on clerk assistance for searches to be completed. Please expect delays.
--GA: Clayton - As of 6/3/2024, Superior Court cases that need DOB confirmation or are missing sentencing information now require clerk assistance. Researchers used to be able to access this information from in court PATs, but Superior Court access has been removed. Please expect delays.
--MI: Grand Traverse, Antrim, and Leelanau - The Circuit and District court websites for these three counties is currently down. According to the clerks there is no ETA for when they will be fixed. It appears this is also affecting the in-court PATs. Research is halted in these counties for the time being.
--TX: Jefferson Due to Hurricane Beryl; courts in Jefferson are closed. We do not have an ETA for reopening.

Low Impact

--MS: Holmes - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time. Please expect delays.
--LA: St Tammany - The online website is down while the court transitions to a new case management system. In the meantime, we’re completing searches via court researchers. Please expect delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased TAT in this county.
--TX: San Patricio and San Jacinto - These courts are transitioning to a new case management system with no ETA for completion. All searches are on hold while the system migration takes place.
--OH: Butler - Issues with the online index have caused processing slowdowns. Please expect delays.
Jul 9, 00:26 UTC

Colorado DMV Scheduled Maintenance

Resolved - This incident has been resolved.
Jul 18, 14:17 UTC

Identified - The Colorado DMV will be performing scheduled maintenance tonight from 11PM PT - 2AM PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Jul 17, 15:27 UTC

[Delayed] - Orange County, CA

Resolved - The disruption in Orange County, California has been resolved. All searches are once again being processed and completed as normal.
Jul 18, 13:27 UTC

Update - The court's website is experiencing instability issues, which may or may not be related to the DOB redaction. This is affecting all Consumer Reporting Agencies, including Checkr. We are actively exploring ways to improve TAT, but in the meantime, please continue to expect delays.
Jul 8, 21:57 UTC

Update - We have confirmed that as of 7/1/2024, the DOB has been removed from the court's website and the public access terminal. This will impact all Consumer Reporting Agencies, including Checkr. As a result, you may experience longer background check processing times.
Jul 1, 15:10 UTC

Monitoring - Checkr learned from our researchers that all courts in Orange County, California are planning to remove the candidate’s date of birth as search criteria in its criminal name search engines and court records. This removal is likely to affect both the courthouse kiosks and the court's website. Since the removal of date of birth will be implemented at the court level, it will impact all Consumer Reporting Agencies, including Checkr. As a result, you may experience longer background check processing times.

The court has not yet announced an implementation date but as soon as the court announces new information we will publish additional details here
Jun 26, 18:00 UTC

Jul 17, 2024

Jul 16, 2024

[Outage] Georgia DMV is Offline

Resolved - The GA DMV is back online.
Jul 16, 17:09 UTC

Identified - The GA DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Jul 16, 14:53 UTC

[Outage] Massachusetts DMV is Offline

Resolved - The MA DMV is back online.
Jul 16, 17:09 UTC

Identified - The MA DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Jul 16, 14:54 UTC

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

United States Data Status Page