Checkr US Data Status Status

[Delay] Massachusetts

Update - The statewide PATS in Massachusetts are back up and searches have resumed processing. Please expect delays as our researchers work through the backlog.
Apr 28, 2025 - 16:56 UTC

Monitoring - The PATs across Massachusetts have been experiencing issues throughout the day and are currently down, impacting all counties. Searches are not processing. We are monitoring the situation.
Apr 24, 2025 - 20:16 UTC

[Delay] Kent, MI

Update - The site is back online and searches are being processed manually. We are continuing to monitor the situation.
Apr 28, 2025 - 15:16 UTC

Monitoring - The Kent MI Circuit court portal is currently down for maintenance with no ETA for restoration. Searches are not processing at this time. We are monitoring the situation.
Apr 25, 2025 - 16:09 UTC

[Planned Outage] North Carolina Courts System Migration

Update - North Carolina has confirmed that the Track 8 counties are now live: Bertie, Edgecombe, Greene, Halifax, Hertford, Lenoir, Nash, Northampton, Pitt, Wayne, and Wilson. Counties not included in the migration are processing. We are actively working to restore automation for all counties and will continue monitoring the situation, providing updates as they become available.
Apr 28, 2025 - 15:08 UTC

Monitoring - North Carolina is transitioning additional counties to their new case management system. Beginning Wednesday, April 23rd at 7:00 PM EST, data from the following counties will only be current through April 23rd: Bertie, Edgecombe, Greene, Halifax, Hertford, Lenoir, Nash, Northampton, Pitt, Wayne, and Wilson.

Please note that North Carolina’s systems will be unavailable from Friday, April 25th at 5:00 PM until Monday, April 28th due to the migration process.
Apr 21, 2025 - 14:12 UTC

[Delay] Orleans, LA

Monitoring - The Orleans, LA Parish Sheriff's Office is experiencing intermittent issues and searches are delayed. We are monitoring the situation.
Apr 28, 2025 - 15:26 UTC

[Delay] Tarrant, TX

Update - Automation has been restored in Tarrant, TX and searches are now processing. Please anticipate delays as we work through the backlog.
Apr 28, 2025 - 15:46 UTC

Monitoring - Due to a new level of authentication in Tarrant, TX are automation has gone offline and searches are not processing at this time. We are actively working to restore access.
Apr 14, 2025 - 19:15 UTC

General Court Delays

Update - Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.

-- AR: Monroe - There is a new clerk in place in Monroe, AR. Please anticipate delays as they are getting onboarded.

-- AR: Washington - Searches are delayed in Washington, AR due to court staffing.

-- AZ: Maricopa - Due to necessary in-court research for confirming case details and PII matching criteria, please anticipate delays.

-- CA: Riverside - DOB information is no longer accessible on the Riverside Court portal. The new process combines automation with in-court research.

-- CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.

-- CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.

-- CA: Santa Clara - Orders requiring additional research cannot be completed via our automation and instead must be handled by a clerk these orders may have extended TATs.

-- CA: Stanislaus - Searches that need additional information can only be processed at the clerk's window. Searches are completing but the court limits each researcher to 5 names or 5 cases per day. Please expect delays.

-- GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.

-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.

-- MI: Berrien - All searches require clerk assistance due to Michigan Clean Slate Law.

-- MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day. Please anticipate delays.

-- NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day. Due to this, please expect to see some delays in TAT here.
Apr 28, 2025 - 19:16 UTC

Update - --CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
--MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day. Please anticipate delays.
--MI: Berrien - All searches require clerk assistance due to Michigan Clean Slate Law.
--CA: Riverside - DOB information is no longer accessible on the Riverside Court portal. The new process combines automation with in-court research.
-- AZ: Maricopa - Due to necessary in-court research for confirming case details and PII matching criteria, please anticipate delays.

Low Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--TN: Marion - Please expect minor delays due to clerk staffing at the court.
--GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.
--NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks.Each researcher is limited to 10 requests per day. Due to this, please expect to see some delays in TAT here.
-- LA: Lafayette - Change in website that has resulted in searches needing to be processed manually. Delays may occur.
-- MI: Kent -The primary index continues to experience outages delaying the completion or orders. The court clerks confirmed awareness of the persistent outage and are working to restore access. Please anticipate delays.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- AR: Monroe - There is a new clerk in place in Monroe, AR. Please anticipate delays as they are getting onboarded.
-- AR: Washington - Searches are delayed in Washington, AR due to court staffing.
Mar 11, 2025 - 20:30 UTC

Monitoring - --CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
--GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.
--MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day. Please anticipate delays.

Low Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--TN: Marion - Please expect minor delays due to clerk staffing at the court.
Jan 08, 2025 - 22:14 UTC

[Delay] - Cuyahoga, Ohio

Update - Cuyahoga County was experiencing delays due to website access issues at the municipal court level however searches are now processing. Please continue to anticipate delays as we work through the backlog. We are monitoring the situation.
Apr 28, 2025 - 15:07 UTC

Update - We are continuing to monitor for any further issues.
Mar 06, 2025 - 16:36 UTC

Monitoring - Due to various court site issues in Ohio, our usual automation processes are currently disrupted. This is affecting many Ohio counties, leading to statewide delays.

Temporarily Back Online and Processing:

Allen County: The Lima Ohio Municipal Court is down for maintenance and the implementation of a new Case Management System. The court is anticipating this update to take several months and searches may be delayed within this time period.

Counties Currently Not Processing Searches:

Cuyahoga County: Cuyahoga County is down county wide due to a cyber attack at the municipal court level with no estimated time for restoration. Searches are not processing at this time for all of Cuyahoga County.
-- -- Cleveland:Municipal court is closed and has been taken offline due to a cyber attack with no estimated time for restoration.
-- -- Lakewood: Back online following a system update however now requires a piece of manual verification. Please anticipate delays as searches will be verified manually once Cuyahoga County is back online. We are monitoring the situation.

Counties Delayed:
--Lake County: Processing is being done manually due to Captcha requirements affecting the automation.

--Licking County: The Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

--Jefferson County: Processing is being done manually due to Captcha requirements affecting the automation

--Lorain County: The Municipal Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

--Delaware County: The Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

--Wood County: The Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

We are monitoring the situation and will keep this page updated accordingly.
Mar 04, 2025 - 15:08 UTC

Past Incidents

Apr 29, 2025

No incidents reported today.

Apr 28, 2025

[Planned Maintenance] Oregon OJCIN Online

Resolved - This incident has been resolved.
Apr 28, 15:04 UTC

Monitoring - Oregon OJCIN Online portal has scheduled maintenance for Friday, April 25th at 6pm to Sunday, April 27th at 12pm PT. Service interruptions are expected during this time
Apr 22, 13:34 UTC

[Planned Maintenance] PACER

Resolved - This incident has been resolved.
Apr 28, 15:04 UTC

Monitoring - PACER has scheduled maintenance for Sunday, April 27th from 7:00am to 9:00pm ET. Service interruptions are expected during this time.
Apr 22, 13:22 UTC

Hawaii DMV is Offline

Resolved - The Hawaii DMV is back online and MVRs are once again processing as normal.
Apr 28, 12:32 UTC

Investigating - The Hawaii DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Apr 25, 17:59 UTC

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

[Delay] - Franklin and Hardin, KY Closure

Resolved - This incident has been resolved.
Apr 25, 13:20 UTC

Update - The Hardin County, KY courts have now reopened however the Franklin, KY courts are still experiencing issues. Please continue to anticipate delays as we work through the backlog. We are monitoring the situation.
Apr 24, 14:33 UTC

Update - The Franklin County, KY court remains closed through 4/18 and searches are not processing. We will continue to monitor the situation.
Apr 18, 13:41 UTC

Update - The Hardin County, KY court has reopened and searches have resumed. The Franklin County, KY court remains closed through 4/18 and searches are not processing. We will continue to monitor the situation.
Apr 17, 16:42 UTC

Monitoring - Due to court closures in Franklin and Hardin, Kentucky due to inclement weather - searches will not be processed. We are monitoring the situation.
Apr 11, 14:35 UTC

Apr 24, 2025

Apr 23, 2025

[Delay] Washington, OH Site Down

Resolved - This incident has been resolved.
Apr 23, 18:13 UTC

Monitoring - The website is down in Washington, OH (Marietta Municipal) and searches cannot be processed at this time. We are monitoring the situation.
Apr 22, 15:06 UTC

[Closure] Pike, KY

Resolved - This incident has been resolved.
Apr 23, 15:15 UTC

Monitoring - The court in Pike, KY will be closed from 4/23-4/25 for a county wide festival. Searches will resume when courts re-open on 4/28.
Apr 23, 19:34 UTC

[Delay] Harris and Travis, TX

Resolved - This incident has been resolved.
Apr 23, 15:11 UTC

Update - Please expect delays in Harris and Travis, TX due to frequent crashes and outages of the online index. There is no ETA for restoration. We are monitoring the situation.
Apr 22, 15:07 UTC

Update - Please expect delays in Collin, Dallas and Travis, TX due to frequent crashes and outages of the online index. There is no ETA for restoration. We are monitoring the situation.
Mar 6, 21:14 UTC

Update - Please expect delays in Collin and Travis, TX due to frequent crashes and outages of the online index. We are monitoring the situation.
Feb 21, 21:00 UTC

Update - Please expect delays in Collin and Travis, TX due to frequent crashes and outages of the online index. We are monitoring the situation.
Feb 20, 18:35 UTC

Monitoring - Please expect delays in Collin, Dallas, and Travis, TX due to frequent crashes and outages of the online index. We are monitoring the situation.
Feb 19, 22:15 UTC

[Delay] Pinellas, FL

Resolved - This incident has been resolved.
Apr 23, 15:11 UTC

Monitoring - Due to a website update in Pinellas, Florida, searches are only processing manually. Please anticipate delays. We are monitoring the situation.
Apr 22, 18:56 UTC

[Delay] Florida Statewide

Resolved - This incident has been resolved.
Apr 23, 15:09 UTC

Monitoring - We are currently experiencing automation issues for Statewide (FDLE) Searches in Florida which is causing processing delays. We are monitoring the situation.
Apr 22, 15:22 UTC

[Delay] - Arizona Counties

Resolved - This incident has been resolved.
Apr 23, 15:08 UTC

Update - The Arizona Judicial Branch portal updated its website in Apache, Cochise, Coconino, Mohave, Navajo, Pinal, and Santa Cruz, resulting in connectivity issues which have since been restored. Please continue to expect delays as searches in the backlog require clerk assistance. We are monitoring the situation.
Apr 22, 16:37 UTC

Update - The Arizona Judicial Branch portal updated its website, resulting in connectivity issues. As a result, searches in the following counties Apache, Cochise, Coconino, Mohave, Navajo, Pinal, and Santa Cruz are only being processed manually. Please continue to expect delays. We are monitoring the situation.
Mar 5, 18:29 UTC

Update - The Arizona Judicial Branch portal has recently updated its website, resulting in connectivity issues. As a result, searches in the following counties Apache, Cochise, Coconino, Mohave, Navajo, Pinal, and Santa Cruz are only being processed manually. Please continue to expect delays.
We are monitoring the situation.
Feb 6, 17:37 UTC

Update - The Arizona Judicial Branch portal has recently updated its website, resulting in connectivity issues. As a result, searches are only being processed manually please expect delays in the following AZ counties: Apache, Cochise, Coconino, Mohave, Navajo, Pinal, and Santa Cruz.
We are monitoring the situation.
Jan 31, 20:29 UTC

Update - The Arizona Judicial Branch portal has recently updated its website, resulting in connectivity issues. As a result, searches are being processed manually, leading to anticipated delays in the following counties: Apache, Cochise, Coconino, Mohave, Navajo, Pinal, and Santa Cruz.
Jan 24, 21:19 UTC

Monitoring - The Arizona Judicial Branch portal updated its website, causing connectivity issues with automation and are not processing at this time. Please anticipate delays in the following counties:
Apache, Cochise, Coconino, Mohave, Navajo, Pinal, and Santa Cruz.
Jan 24, 22:26 UTC

Apr 22, 2025

[Delay] Massachusetts Court Holiday

Resolved - This incident has been resolved.
Apr 22, 14:22 UTC

Monitoring - All Massachusetts courts will be closed on Monday, April 21st in observance of Patriots’ Day. Search processing will resume once courts reopen on Tuesday, April 22nd.
Apr 18, 20:30 UTC

Apr 21, 2025

[Outage] Virginia DMV is Offline

Resolved - Virginia DMV is back online and MVRs are once again processing as normal.
Apr 21, 18:51 UTC

Update - Virginia DMV is back online but there may be increased TAT for some Virginia driving records as we continue to work with the state.
Apr 21, 18:10 UTC

Investigating - The Virginia DMV is currently offline and MVRs will be unavailable through the weekend. We are in contact with the state on how we can resolve this and will notify you of any changes.
Apr 19, 00:20 UTC

[Delay] Carson City, NV

Resolved - This incident has been resolved.
Apr 21, 14:33 UTC

Update - The clerk in Carson City, Nevada is back in office following an extended leave. Please continue to anticipate delays as we work through the backlog.
Apr 18, 15:44 UTC

Monitoring - The clerk in Carson City, Nevada is out of office until 4/14/2025. Please anticipate delays.
Apr 14, 15:21 UTC

[Delay] Yuma, AZ

Resolved - This incident has been resolved.
Apr 21, 14:32 UTC

Update - Searches are processing as normal in Yuma, AZ and we will continue to monitor the resolution until processing time has stabilized.
Apr 18, 15:22 UTC

Monitoring - Please anticipate delays in Yuma, AZ due to staffing shortages. Searches are still processing with an extended TAT. We are monitoring the situation.
Apr 16, 16:46 UTC

Georgia STATE DMV is Offline

Resolved - Georgia DMV is back online and MVRs are once again processing as normal.
Apr 21, 13:55 UTC

Update - The Georgia DMV will continue to be offline throughout the weekend. We are in contact with the state on how we can resolve this and will notify you of any changes.
Apr 19, 00:19 UTC

Investigating - The Georgia DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Apr 18, 15:22 UTC

Apr 20, 2025

No incidents reported.

Apr 19, 2025

Apr 18, 2025

[Delay] Cobb, GA

Resolved - This incident has been resolved.
Apr 18, 13:42 UTC

Update - The Cobb, GA site is back online and searches are processing as normal. Please continue to anticipate delays as we work through the backlog.
Apr 18, 20:36 UTC

Update - The Cobb, GA site has been restored however please anticipate delays as we work through the backlog. We are monitoring the situation.
Mar 28, 16:13 UTC

Monitoring - Due to maintenance and stability issues of the court website searches for Cobb, GA are not processing at this time and we do not have an ETA for restoration.
Mar 27, 21:56 UTC

Apr 17, 2025

[Delay] - Statewide Florida

Resolved - Normal operations have resumed.
Apr 17, 15:22 UTC

Update - Florida Statewide (FDLE) searches have resumed after experiencing a processing delay. We are now processing searches normally. Please continue to anticipate delays as we work through the backlog.
Apr 16, 15:42 UTC

Monitoring - Florida Statewide (FDLE) searches are experiencing a processing delay due to instability of the website and payment system. We are monitoring the situation.
Apr 15, 14:46 UTC

Apr 16, 2025

Maine STATE DMV is Offline

Resolved - Maine DMV is back online and MVRs are once again processing as normal.
Apr 16, 14:23 UTC

Investigating - The Maine DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Apr 15, 13:58 UTC

Apr 15, 2025

United States Data Status Page

Past Incidents