Checkr US Data Status Status

[Delay] Illinois Statewide

Monitoring - The Illinois State Police are currently experiencing a backlog, resulting in delays for statewide search results. We are monitoring the situation and will provide updates as they become available.
Jun 20, 2025 - 19:37 UTC

[Delay] Riverside CA

Update - The court’s public access terminals are now operational. Please expect delays as we work through the backlog.
Jun 20, 2025 - 13:35 UTC

Update - The court’s public access terminals are currently down with no estimated time for restoration. Delays should be expected. We are actively monitoring the situation.
Jun 12, 2025 - 15:42 UTC

Update - Automation has been restored in Riverside CA. Please continue to anticipate delays as we work through the backlog.
Jun 10, 2025 - 13:06 UTC

Monitoring - Automation has been paused in Riverside CA. Searches are still processing but there may be delays. We are actively monitoring the situation.
Jun 09, 2025 - 18:49 UTC

[Delay] Fulton, GA

Update - Automation has been reenabled in Fulton GA and orders are processing as expected. Please anticipate delays as we work through the backlog.
Jun 20, 2025 - 13:33 UTC

Update - Please expect delays in Fulton GA as automation is currently down and orders are being processed manually. We are monitoring the situation.
Jun 12, 2025 - 16:00 UTC

Update - Searches are processing; however, please anticipate delays as we work through the backlog. We are monitoring the situation.
May 29, 2025 - 14:48 UTC

Update - Automation has been reenabled in Fulton GA and orders are processing as expected. Please anticipate delays as we work through the backlog.
May 13, 2025 - 14:43 UTC

Monitoring - Please expect delays in turnaround time for Fulton, GA, as orders are currently being processed manually due to automation being down. We are actively monitoring the situation.
May 07, 2025 - 19:24 UTC

[Delay] Puerto Rico

Update - The Puerto Rico Police system outage is still ongoing. However, we are now able to process clears. Searches with potential records will remain on hold until access to the Police system is restored. We are actively monitoring the situation and will provide updates as soon as more information becomes available.
Jun 20, 2025 - 19:32 UTC

Monitoring - The Puerto Rican Police are currently experiencing a system outage with no ETA for restoration. Searches are not processing at this time. We are monitoring the situation and will provide updates as soon as they become available.
Jun 11, 2025 - 19:49 UTC

[Delay] Statewide FL (FDLE)

Update - Florida Statewide (FDLE) searches continue to process slowly. The FDLE website is experiencing loading issues on the payment screen. We are monitoring the situation. This is only impacting statewide orders — all county-level criminal searches are processing normally.
Jun 20, 2025 - 15:45 UTC

Update - Florida Statewide (FDLE) searches are now processing slowly. Please expect delays. We are continuing to monitor the situation. This is only impacting statewide orders — all county-level criminal searches are processing normally.
Jun 11, 2025 - 15:50 UTC

Monitoring - Florida Statewide (FDLE) searches are not processing due to automation issues. We are monitoring the situation. This is only impacting statewide orders — all county-level criminal searches are processing normally.
May 29, 2025 - 20:54 UTC

[Delay] Statewide GA (GCIC)

Monitoring - The GCIC system is working very slowly due to a recent update. There is currently no ETA on when the system performance issues will be resolved. Please expect delays on all GA Statewide orders. We are monitoring the situation.
Jun 20, 2025 - 17:18 UTC

[Delay] PACER

Update - Searches are processing; however, please anticipate delays as we work through the backlog. We are monitoring the situation.
Jun 20, 2025 - 15:32 UTC

Monitoring - We are monitoring intermittent issues that may cause delays in some federal searches. Searches are processing but there may be delays. We are monitoring the situation.
May 13, 2025 - 14:32 UTC

[Planned Maintenance] PACER

Monitoring - PACER has scheduled maintenance for Sunday, June 22nd from from 7:00 a.m. to 9:00 p.m. ET. Service interruptions are expected during this time.
Jun 20, 2025 - 18:57 UTC

[Delay] Polk, FL

Update - Polk, FL transitioned to a new website management system which resulted in searches being paused. We are now processing however please anticipate delays as we work through the backlog.
Jun 12, 2025 - 19:18 UTC

Monitoring - Polk, FL has transitioned to a new website management system which has resulted in searches being paused. We are monitoring the situation.
Jun 11, 2025 - 22:19 UTC

[Delay] - Cuyahoga, Ohio

Update - Searches in Cuyahoga, OH are in the process of being resumed and we should return to normally processing times shortly.Please continue to anticipate delays and we will continue to monitor the situation.
Jun 11, 2025 - 21:08 UTC

Update - Due to the being offline for Rocky River Municipal Court - Searches in Cuyahoga, OH that require additional information from this court may be delayed however the majority searches are processing. We will continue to monitor the situation.
Jun 09, 2025 - 21:12 UTC

Update - Due to website instability at Rocky River Municipal Court, Searches in Cuyahoga, OH that require additional information from this court may be delayed. We will continue to monitor the situation.
Jun 03, 2025 - 22:17 UTC

Update - Due to an outage at Rocky River Municipal Court, Searches that require additional information will not be processed. Please anticipate delays for these searches. We will continue to monitor the situation.
Jun 03, 2025 - 20:11 UTC

Update - Searches are now processing for Cuyahoga County. Please anticipate delays as we work through the backlog. We will continue to monitor the situation.
May 30, 2025 - 15:42 UTC

Update - The South Euclid Municipal Court is offline in Cuyahoga County and as a result, searches are not processing for Cuyahoga, OH. We will continue to monitor the situation.
May 14, 2025 - 15:42 UTC

Update - The website access issues at the municipal court level in Cuyahoga County have been resolved, and searches are now processing. We will continue to monitor the situation.
May 06, 2025 - 15:09 UTC

Update - Cuyahoga County is experiencing delays due to website access issues at the municipal court level and searches are not processing at this time. We do not have an ETA for restoration but we are closely monitoring the situation.
May 02, 2025 - 15:07 UTC

Update - We are continuing to monitor for any further issues.
Mar 06, 2025 - 16:36 UTC

Monitoring - Due to various court site issues in Ohio, our usual automation processes are currently disrupted. This is affecting many Ohio counties, leading to statewide delays.

Temporarily Back Online and Processing:

Allen County: The Lima Ohio Municipal Court is down for maintenance and the implementation of a new Case Management System. The court is anticipating this update to take several months and searches may be delayed within this time period.

Counties Currently Not Processing Searches:

Cuyahoga County: Cuyahoga County is down county wide due to a cyber attack at the municipal court level with no estimated time for restoration. Searches are not processing at this time for all of Cuyahoga County.
-- -- Cleveland:Municipal court is closed and has been taken offline due to a cyber attack with no estimated time for restoration.
-- -- Lakewood: Back online following a system update however now requires a piece of manual verification. Please anticipate delays as searches will be verified manually once Cuyahoga County is back online. We are monitoring the situation.

Counties Delayed:
--Lake County: Processing is being done manually due to Captcha requirements affecting the automation.

--Licking County: The Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

--Jefferson County: Processing is being done manually due to Captcha requirements affecting the automation

--Lorain County: The Municipal Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

--Delaware County: The Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

--Wood County: The Court agent is back online, and processing is resumed however delays are anticipated while we work through the backlog.

We are monitoring the situation and will keep this page updated accordingly.
Mar 04, 2025 - 15:08 UTC

[Delay] Hillsborough, FL

Monitoring - Due to website stability issues, searches are not processing for Hillsborough, FL at this time. We are monitoring the situation.
Jun 11, 2025 - 19:42 UTC

General Court Delays

Update - Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.

-- AZ: Maricopa - Due to necessary in-court research for confirming case details and PII matching criteria, please anticipate delays.

-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.

-- GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.

-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.

-- NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
Jun 09, 2025 - 14:34 UTC

Update - Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.

-- AZ: Maricopa - Due to necessary in-court research for confirming case details and PII matching criteria, please anticipate delays.

-- CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.

-- CA: Stanislaus - Searches that need additional information can only be processed at the clerk's window. Searches are completing but the court limits each researcher to 5 names or 5 cases per day. Please expect delays.

-- GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.

-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.

-- MI: Berrien - All searches require clerk assistance due to Michigan Clean Slate Law.

-- MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day.

-- NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
May 08, 2025 - 15:06 UTC

Update - Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.

-- AR: Monroe - There is a new clerk in place in Monroe, AR. Please anticipate delays as they are getting onboarded.

-- AR: Washington - Searches are delayed in Washington, AR due to court staffing.

-- AZ: Maricopa - Due to necessary in-court research for confirming case details and PII matching criteria, please anticipate delays.

-- CA: Riverside - DOB information is no longer accessible on the Riverside Court portal. The new process combines automation with in-court research.

-- CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.

-- CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.

-- CA: Santa Clara - Orders requiring additional research cannot be completed via our automation and instead must be handled by a clerk these orders may have extended TATs.

-- CA: Stanislaus - Searches that need additional information can only be processed at the clerk's window. Searches are completing but the court limits each researcher to 5 names or 5 cases per day. Please expect delays.

-- GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.

-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.

-- MI: Berrien - All searches require clerk assistance due to Michigan Clean Slate Law.

-- MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day. Please anticipate delays.

-- NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day. Due to this, please expect to see some delays in TAT here.
Apr 28, 2025 - 19:16 UTC

Update - --CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
--MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day. Please anticipate delays.
--MI: Berrien - All searches require clerk assistance due to Michigan Clean Slate Law.
--CA: Riverside - DOB information is no longer accessible on the Riverside Court portal. The new process combines automation with in-court research.
-- AZ: Maricopa - Due to necessary in-court research for confirming case details and PII matching criteria, please anticipate delays.

Low Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--TN: Marion - Please expect minor delays due to clerk staffing at the court.
--GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.
--NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks.Each researcher is limited to 10 requests per day. Due to this, please expect to see some delays in TAT here.
-- LA: Lafayette - Change in website that has resulted in searches needing to be processed manually. Delays may occur.
-- MI: Kent -The primary index continues to experience outages delaying the completion or orders. The court clerks confirmed awareness of the persistent outage and are working to restore access. Please anticipate delays.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- AR: Monroe - There is a new clerk in place in Monroe, AR. Please anticipate delays as they are getting onboarded.
-- AR: Washington - Searches are delayed in Washington, AR due to court staffing.
Mar 11, 2025 - 20:30 UTC

Update - --CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
--MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day. Please anticipate delays.

Low Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--TN: Marion - Please expect minor delays due to clerk staffing at the court.
--GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.
Jan 29, 2025 - 16:13 UTC

Monitoring - --CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
--GA: Bibb - The State Court in Bibb has only two PATs available, and researchers are facing constraints while gathering record information. We are processing searches but please anticipate delays.
--MI: Ottawa - All searches require clerk assistance due to limited PAT availability, and clerks are restricting submissions to five names per day. Please anticipate delays.

Low Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--TN: Marion - Please expect minor delays due to clerk staffing at the court.
Jan 08, 2025 - 22:14 UTC

[Inaccessible] - Franklin, KY

Monitoring - Franklin County Clerks are operating from a temporary location with no public access to research terminals or the primary index. As a result, Franklin County has been marked as inaccessible until PAT access is restored or other relevant progress is made.. There is no set ETA for restoration but current estimates suggest late June. We are actively monitoring the situation and will provide updates as they become available.
Jun 09, 2025 - 13:38 UTC

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Past Incidents