--SC: All Counties - The online system is experiencing issues and all searches must be conducted by the clerks. Expect delays. --CA: San Bernardino - DOB is no longer available on the online index. Searches with possible cases must be conducted by the clerks, expect delays. Sacramento - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays. --FL: Miami Dade - The online court system has been experiencing issues. Expect delays for the next 2 weeks.
Medium Impact
--CA: Merced - New in-court restrictions have been put in place limiting the number of searches that can be requested per day per researcher. Expect delays. San Joaquin - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays. --GA: Hall, GA - The court overhauled their system causing delays on searches with possible records. Clayton- Complete information on possible hits is missing for many cases.
Low Impact
--AZ: Pima - Searches must be conducted by the clerks and there are in-court restrictions causing major delays. --CA: Ventura - The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
Mar 24, 2023 - 15:38 UTC
Monitoring - The state police computer system is currently down. This closure affects all searches. Please expect delays. There is no current ETA for a fix. We are continuing to monitor the situation.
Mar 24, 2023 - 15:35 UTC
Update - We are continuing to monitor for any further issues.
Mar 24, 2023 - 15:31 UTC
Update - We are continuing to monitor for any further issues.
Mar 21, 2023 - 18:16 UTC
Monitoring - The online index is offline in both Parker, TX and Nueces, TX. The new ETA for the system to be back up is 4/3. This closure affects all searches. Please expect delays.
Mar 15, 2023 - 01:45 UTC
Identified - The Florida DMV will be performing scheduled maintenance on Sunday, 3/26 from 4am-7pm PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Mar 24, 2023 - 00:14 UTC
Identified - The Indiana DMV will be performing scheduled maintenance today from 3:30-8pm PT and the Oklahoma DMV will be performing scheduled maintenance today from 6-9pm PT.
Indiana and Oklahoma MVRs requested during these times will not be completed until the scheduled maintenance is done.
Mar 23, 2023 - 19:09 UTC
Monitoring - In Jefferson, TX case information will not be available beginning March 3, 2023 as the courthouse transitions to a new online system. The court will not be able to conduct searches during this time. The estimated reopening was scheduled for March 20, 2023 but technical issues arose. There is currently no ETA for reopening. This closure affects all searches. Expect delays.
Mar 21, 2023 - 18:20 UTC
Resolved -
This incident has been resolved.
Mar 24, 15:37 UTC
Monitoring -
High Impact
--SC: All Counties - The online system is experiencing issues and all searches must be conducted by the clerks. Expect delays. --CA: San Bernardino - DOB is no longer available on the online index. Searches with possible cases must be conducted by the clerks, expect delays. Sacramento - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays. --FL: Miami Dade - The online court system has been experiencing issues. Expect delays for the next 2 weeks.
Medium Impact
--CA: Merced - New in-court restrictions have been put in place limiting the number of searches that can be requested per day per researcher. Expect delays. San Joaquin - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays. --GA: Hall, GA - The court overhauled their system causing delays on searches with possible records. Clayton- Complete information on possible hits is missing for many cases.
Low Impact
--AZ: Pima - Searches must be conducted by the clerks and there are in-court restrictions causing major delays. --CA: Ventura - The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
Mar 20, 23:06 UTC
Mar 23, 2023
Unresolved incident: [Planned Outage] Indiana and Oklahoma DMV Scheduled Maintenance.
Resolved -
This incident has been resolved.
Mar 21, 18:19 UTC
Update -
We are continuing to monitor for any further issues.
Mar 14, 21:18 UTC
Monitoring -
In Jefferson, TX case information will not be available beginning March 3, 2023 as the courthouse transitions to a new online system. The court will not be able to conduct searches during this time. Estimated reopening has been updated to March 20, 2023. This closure affects all searches. Expect delays.
Mar 14, 21:17 UTC
Resolved -
This incident has been resolved.
Mar 20, 23:02 UTC
Monitoring -
High Impact
--SC: All Counties - The online system is experiencing issues and all searches must be conducted by the clerks. Expect delays. --CA: San Bernardino - DOB is no longer available on the online index. Searches with possible cases must be conducted by the clerks, expect delays. Sacramento - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Medium Impact
--CA: Merced - New in-court restrictions have been put in place limiting the number of searches that can be requested per day per researcher. Expect delays. San Joaquin - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays. --GA: Hall, GA - The court overhauled their system causing delays on searches with possible records. Clayton- Complete information on possible hits is missing for many cases.
Low Impact
--AZ: Pima - Searches must be conducted by the clerks and there are in-court restrictions causing major delays. --CA: Ventura - The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
Mar 13, 23:26 UTC
Resolved -
This incident has been resolved.
Mar 17, 15:18 UTC
Identified -
The Oklahoma DMV will be performing scheduled maintenance today from 6-9pm PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Mar 16, 18:03 UTC
Resolved -
Hawaii MVRs are once again processing. Please continue to expect delays as we work through the backlog.
Mar 17, 15:18 UTC
Identified -
The Hawaii DMV is experiencing a server issue that is causing a delay in fulfilling MVRs. Our team reached out to the state for more information and was told that their technicians are working on a resolution. They are unable to provide an ETA for resolution at this time.
We will let you know as soon as we receive additional information.
Mar 16, 18:55 UTC
Resolved -
This incident has been resolved.
Mar 17, 00:32 UTC
Identified -
The Nebraska DMV will be performing scheduled maintenance today from 4-5pm PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Mar 16, 18:03 UTC
Resolved -
The Connecticut DMV is back online and MVRs are once again processing as normal.
Mar 16, 21:19 UTC
Identified -
The Connecticut DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Mar 16, 18:12 UTC
Resolved -
This incident has been resolved.
Mar 16, 16:02 UTC
Identified -
The Idaho DMV will be performing scheduled maintenance today from 6-9pm PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Mar 15, 23:15 UTC
Resolved -
This incident has been resolved. The pipe burst has been repaired and damaged files are being sent to an offsite location for restoration.
Mar 15, 19:43 UTC
Update -
We are continuing to monitor for any further issues.
Mar 13, 23:27 UTC
Update -
We are continuing to monitor for any further issues.
Mar 9, 01:37 UTC
Monitoring -
Solano County Hall of Justice court is experiencing delays on searches with possible cases requiring file scans due to a water pipe break which affected the division file room. Any file that was not scanned into the system yet will not be available until further notice. Please expect delays. There is no ETA for when this delay will be resolved. We will continue to monitor the situation and will notify you of any changes.
Mar 3, 22:32 UTC
Resolved -
This incident has been resolved.
Mar 15, 01:44 UTC
Monitoring -
The online index is offline, and clerks are unable to provide an ETA for when the site will be functioning. This closure affects all searches. Please expect delays.
Mar 15, 01:39 UTC
Resolved -
This incident has been resolved.
Mar 14, 21:16 UTC
Update -
We are continuing to monitor for any further issues.
Mar 13, 23:27 UTC
Update -
We are continuing to monitor for any further issues.
Mar 9, 01:31 UTC
Update -
We are continuing to monitor for any further issues.
Mar 6, 20:17 UTC
Monitoring -
In Jefferson, TX case information will not be available beginning March 3, 2023 as the courthouse transitions to a new online system. The court will not be able to conduct searches during this time. Estimated reopening is March 17, 2023. This closure affects all searches. Expect delays.
Mar 3, 00:43 UTC
Resolved -
This incident has been resolved.
Mar 13, 23:24 UTC
Monitoring -
High Impact
--SC: All Counties - The online system is experiencing issues and all searches must be conducted by the clerks. Expect delays. --CA: San Bernardino - DOB is no longer available on the online index. Searches with possible cases must be conducted by the clerks, expect delays. Sacramento - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Medium Impact
--CA: Merced - New in-court restrictions have been put in place limiting the number of searches that can be requested per day per researcher. Expect delays. San Joaquin - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays. --GA: Hall, GA - The court overhauled their system causing delays on searches with possible records. Clayton- Complete information on possible hits is missing for many cases. --OH: Cuyahoga - The online system is experiencing issues. Searches with possible cases will be delayed.
Low Impact
--AZ: Pima - Searches must be conducted by the clerks and there are in-court restrictions causing major delays. --CA: Ventura - The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
Mar 9, 01:32 UTC