Identified - The Tennessee DMV will be offline on Friday, August 12 at 4:30pm CDT until the morning of Monday, August 15 for scheduled maintenance. MVRs will be unavailable in the state during this time and MVRs ordered during this time will be completed once service is restored.
Aug 9, 19:50 UTC
Update - 08/05/2022: The only remaining closed courts in KY due to the flooding are: Letcher and Knott. Please still expect some delays across the state of Kentucky as they continue to recover.
Aug 5, 15:36 UTC
Update - 08/03/2022: The following counties in KY are still closed: Breathitt, Floyd, Harlan, Johnson, Knott, Lee, Letcher, Magoffin, Perry, Pike, and Powell.
Aug 3, 21:11 UTC
Monitoring - 08/02/2022: Various counties across Kentucky are currently closed due to flooding across the state. This will affect all searches. Below is a list of counties known to be closed until further notice. We will continue to monitor this.
Kentucky:
Breathitt, Elliott, Estill, Floyd, Harlan, Johnson, Knott, Lee, Letcher, Magoffin, Martin, Menifee, Morgan, Perry, Pike, Powell, and Wolfe

Aug 2, 14:18 UTC
Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--GA: Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.

Medium Impact
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
--GA: Chatham- The court made some changes to the online access and is now having connectivity issues. Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Spalding - Due to COVID, the researchers have been delayed in this county. They are currently working through searches, but please expect temporary delays.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Aug 3, 18:48 UTC
Update - 07/19/2022: The Maryland online index is still experiencing major issues and there are delays for all searches. We are continuing to monitor this and work with our researchers to complete searches as quickly as possible.
Jul 19, 17:02 UTC
Monitoring - 06/16/2022: The online index is experiencing issues in Maryland that are causing delays on all searches. We have confirmed that our vendors are working on completing the backlog as quickly as possible, but there is no ETA. We apologize for any inconvenience this may cause.
Jun 16, 20:27 UTC
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

Unresolved incident: [Planned Outage] Tennessee DMV Maintenance 8/12 - 8/15.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Resolved - The PA DMV is back online.
Aug 5, 21:00 UTC
Identified - The PA DMV is offline again and MVRs are currently unavailable. We are in contact with the state on how we can resolve this and will notify you of any changes.
Aug 5, 17:38 UTC
Aug 4, 2022
Resolved - The OR DMV is back online.
Aug 4, 21:45 UTC
Monitoring - The Oregon DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Aug 4, 19:57 UTC
Aug 3, 2022
Resolved - This incident has been resolved.
Aug 3, 18:48 UTC
Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--GA: Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.

Medium Impact
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
--GA: Chatham- The court made some changes to the online access and is now having connectivity issues. Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Spalding - Due to COVID, the researchers have been delayed in this county. They are currently working through searches, but please expect temporary delays.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--NV: *Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Jul 29, 16:26 UTC
Aug 2, 2022
Resolved - The PA DMV is back online.
Aug 2, 17:35 UTC
Monitoring - The PA DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Aug 2, 14:12 UTC
Resolved - 8/2/2022: The court in Jefferson, WV is back open and searches will now be completed.
Aug 2, 14:11 UTC
Monitoring - 07/29/2022: The court in Jefferson, WV is closed today and Monday, August 1st, due to a Covid exposure among employees. No searches will be processed until the court reopens. The court plans to reopen on August 2nd, but we will continue to monitor this and notify you of any changes.
Jul 29, 19:51 UTC
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Resolved - This incident has been resolved.
Jul 29, 16:18 UTC
Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--GA: Richmond-Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.

Medium Impact
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
*Santa Cruz - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
--GA: Chatham- The court made some changes to the online access and is now having connectivity issues. Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
*Spalding - Due to COVID, the researchers have been delayed in this county. They are currently working through searches, but please expect temporary delays.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Jul 26, 17:03 UTC
Jul 28, 2022
Resolved - This incident has been resolved.
Jul 28, 20:22 UTC
Monitoring - The court in Puerto Rico is closed this week due to court holidays. Monday, July 26th was Puerto Rico Constitution Day and tomorrow, Wednesday, July 27th is the Birthday of Dr. José Celso Barbosa. No searches will be processed until the court reopens on Thursday, July 28th, 2022. We will continue to monitor this and will notify you of any changes.
Jul 26, 16:34 UTC
Jul 27, 2022
Resolved - 07/27/2022: The Hardin, KY County courthouse is reopened and searches are able to be completed. Please expect some delays as the researchers work through them.
Jul 27, 19:38 UTC
Monitoring - 07/25/2022: The Hardin, KY County courthouse is currently closed for maintenance and is planning to re-open on July 26th, 2022. This will affect all searches out of this county. Estimate of impacted reports - 0.08%.
Jul 25, 17:44 UTC