Data Status Page

This page contains information about third-party data source disruptions and delays.

Sacramento County, California – Court Processing Delays
Monitoring - Issues with the courts transition to a new Case Management System have taken all search processing offline. Searches are unable to be processed until all issues are resolved and the system is restored. Monitoring; ETA August 21st.
Aug 17, 2026 - 16:10 UTC
Maryland – Statewide and County Search Processing Delays
Monitoring - Maryland statewide criminal record searches are currently experiencing longer than normal turnaround times due to higher than expected order volume. No ETA for resolution at this time.
Aug 18, 2026 - 00:00 UTC
Fayette County, Kentucky – Court Processing Delays
In progress - KY, Fayette County has scheduled court maintenance the week of August 17th. Some search processing will be unavailable during this period due to limited access to court records. Processing is expected to resume after 8/24
Aug 17, 2026 - 23:43 UTC
Scheduled - KY, Fayette County has scheduled court maintenance the week of August 17th. Some search processing will be unavailable during this period due to limited access to court records. Processing is expected to resume after 8/24/.
Aug 17, 2026 04:00 - Aug 24, 2026 04:00 UTC
Texas ( Texas Court of Criminal Appeals ) – Court Processing Delays
Monitoring - System instability has taken some automated search processing offline. Please expect delays. ETA for resolution: 08/18.
Aug 17, 2026 - 14:49 UTC
Georgia Statewide – Court Processing Delays
Monitoring - A temporary court processing issue. Some searches may experience delays. Processing is expected to clear by August 31st.
Aug 14, 2026 - 20:46 UTC
Tulare County, California – Court Processing Delays
Update - Automated search processing has resumed. Some searches may experience delays as the queue clears. There is no ETA for resolution at this time.
Aug 14, 2026 - 16:09 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Jul 30, 2026 - 19:32 UTC
Smith County, Texas – Court Processing Delays
Monitoring - System instability is impacting some automated search processing. Some searches may experience delays. No ETA for resolution at this time.
Aug 14, 2026 - 16:02 UTC
Arkansas Statewide – Court Processing Delays
Update - System instability. Some searches may experience delays as the queue clears. No ETA for resolution at this time.
Aug 14, 2026 - 15:54 UTC
Monitoring - System instability. Some searches may experience delays. No ETA for resolution at this time.
Aug 10, 2026 - 21:29 UTC
St. Johns County, Florida – Court Processing Delays
Update - Automated search processing has resumed. Some searches may experience delays as the queue clears. There is no ETA for resolution at this time.
Aug 14, 2026 - 15:50 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 10, 2026 - 15:40 UTC
Winnebago County, Illinois – Court Processing Delays
Update - Automated search processing has resumed. Some searches may experience delays as the queue clears.
Aug 14, 2026 - 15:47 UTC
Monitoring - System Instability has taken some automated processing offline. Most searches are processing as expected, however, some may experience delays. No ETA for resolution at this time.
Aug 05, 2026 - 20:54 UTC
San Luis Obispo County, California – Court Processing Delays
Monitoring - Search processing has resumed. Some searches may experience delays as the queue clears.
Aug 14, 2026 - 15:22 UTC
DeSoto County, Mississippi – Court Processing Delays
Monitoring - A temporary court processing issue is impacting searches. Some searches may experience delays. No ETA for resolution at this time.
Aug 13, 2026 - 22:13 UTC
Indiana Statewide – Court Processing Delays
Monitoring - System instability. Searches are being processed manually and may experience delays. No ETA for resolution at this time.
Aug 13, 2026 - 22:05 UTC
Harrison County, Mississippi – Court Processing Delays
Update - Search processing continues to clear following the researcher's return to office. Oldest orders are being prioritized. Processing is expected to return to normal within approximately two weeks.
Aug 12, 2026 - 17:43 UTC
Update - The vendor researcher has returned to office. Please expect delays while the queue clears. No ETA at this time.
Jul 27, 2026 - 15:49 UTC
Update - Processing in Harrison County, MS continues to experience delays due to staffing. Our data providers are actively working through orders with vendor assistance. No ETA at this time.
Jul 20, 2026 - 19:29 UTC
Monitoring - Harrison County, MS is currently experiencing staffing shortages that may impact certain search requests. Most searches will continue to process normally; however, searches requiring clerk assistance, file retrieval, or additional case verification may experience delays. Processing is expected to resume 07/15.
Jul 09, 2026 - 18:43 UTC
Illinois (Multi-County) – Court Processing Delays
Update - Some searches in Illinois are experiencing longer than normal turnaround times. Oldest orders are being prioritized. No ETA for resolution at this time.
Aug 12, 2026 - 17:41 UTC
Monitoring - Due to automation instability, some searches may experience delays. No ETA at this time.
Jul 21, 2026 - 21:32 UTC
Colombia – Processing Delays
Monitoring - Delays are expected due to the two recent earthquakes.
Aug 11, 2026 - 23:38 UTC
Luxembourg – Criminal Record Processing Delays
Monitoring - Delays are expected between 08/15 and 08/30 due to dependencies on in-country partners.
Aug 11, 2026 - 21:52 UTC
Bermuda – Criminal Record Processing Delays
Monitoring - Delays are expected between 08/03 and 09/30 due to the source's limited summer hours.
Aug 11, 2026 - 21:52 UTC
Europe – Processing Delays
Monitoring - Delays are expected due to the summer vacation period. No ETA for resolution at this time.
Aug 11, 2026 - 21:51 UTC
Guam and Northern Mariana Islands – Processing Delays
Monitoring - Delays are expected due to a recent typhoon. No ETA for resolution at this time.
Aug 11, 2026 - 21:50 UTC
Malaysia – Processing Delays
Monitoring - Delays are expected due to a holiday on 08/31.
Aug 11, 2026 - 21:50 UTC
Ukraine – Processing Delays
Monitoring - Delays are expected due to a holiday on 08/24.
Aug 11, 2026 - 21:47 UTC
Hungary – Processing Delays
Monitoring - Delays are expected due to a holiday on 08/20.
Aug 11, 2026 - 21:45 UTC
Gabon, Indonesia – Processing Delays
Monitoring - Delays are expected due to a holiday on 08/17
Aug 11, 2026 - 21:45 UTC
Venezuela – Processing Delays
Update - We continue to monitor the progress as they are still recovering from the earthquake.
Aug 11, 2026 - 21:37 UTC
Monitoring - Delays are expected in Venezuela due to the recent earthquake. No ETA for resolution at this time.
Jul 15, 2026 - 03:01 UTC
North Dakota Statewide – Court Processing Delays
Update - Search processing has resumed. Some searches may experience delays as the queue clears. There is no ETA for resolution at this time.
Aug 10, 2026 - 18:57 UTC
Monitoring - System instability. Searches are being processed manually and may experience delays. No ETA for resolution at this time.
Aug 07, 2026 - 15:26 UTC
Washoe County, Nevada – Court Processing Delays
Monitoring - The court's public access system is temporarily unavailable, which is affecting record retrieval. Searches are being processed manually and may experience delays. No ETA for resolution at this time.
Aug 10, 2026 - 14:15 UTC
Massachusetts Statewide – Court Processing Delays
Update - Normal search processing has resumed. Some searches may experience delays while the queue clears. No ETA at this time.
Aug 07, 2026 - 18:45 UTC
Update - Normal search processing has resumed. Some searches may experience delays while the queue clears. No ETA at this time.
Jul 30, 2026 - 21:45 UTC
Monitoring - Due to system instability. Some searches may experience delays. No ETA for resolution at this time.
Jul 20, 2026 - 21:15 UTC
Peoria County, Illinois – Court Processing Delays
Update - has been restored; however, some searches may continue to experience delays as the queue clears. No ETA for full resolution at this time.
Aug 07, 2026 - 18:17 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Jul 31, 2026 - 20:50 UTC
Cameron County, Texas – Court Processing Delays
Monitoring - System instability is impacting some automated search processing. Some searches may experience delays. No ETA for resolution at this time.
Aug 06, 2026 - 15:02 UTC
Tennessee (Multi-County) – Court Processing Delays
Update - Some searches in Tennessee are experiencing longer than normal turnaround times due to researcher availability. Oldest orders are being prioritized. No ETA for resolution at this time.
Aug 06, 2026 - 03:36 UTC
Update - Vendor automation has resumed processing, some searches may experience delays as queue clears. No ETA at this time
Jul 30, 2026 - 18:55 UTC
Monitoring - The vendor is experiencing system instability. Searches are being processed manually, some searches may experience delays. No ETA for resolution at this time.
Jul 02, 2026 - 19:49 UTC
San Francisco County, California – Court Processing Delays
Monitoring - San Francisco County, CA is experiencing longer than usual processing times due to increased search volume. Most searches are continuing to process normally; some searches may experience delays. No ETA for resolution at this time.
Aug 06, 2026 - 01:33 UTC
Dallas County, Texas – Court Processing Delays
Update - Updates to the Dallas County, Texas court portal have taken some automated search processing offline. Most searches will process normally, though some delays are expected until automation is fully restored. There is no ETA for resolution at this time.
Aug 05, 2026 - 23:15 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 05, 2026 - 21:42 UTC
Hancock County, Mississippi – Court Processing Delays
Update - The court clerk has returned to office and is processing search requests within a daily submission limit the court put in place in October. Requests are being submitted at the maximum volume allowed each day, and results are posted as received. No ETA for resolution at this time.
Aug 05, 2026 - 00:53 UTC
Update - Hancock County, MS — Court staffing limitations are currently impacting search processing.
Jul 21, 2026 - 21:55 UTC
Update - Court staffing limitations are currently impacting search processing. ETA updated to July 1, 2026.
Jun 30, 2026 - 06:28 UTC
Monitoring - Hancock County, MS — Court staffing limitations are currently impacting search processing. Searches are expected to resume Monday, June 29, 2026.
Jun 22, 2026 - 20:20 UTC
New Hampshire Statewide – Court Processing Delays
Update - Updates to the New Hampshire statewide county court portal have impacted search processing. Some searches may experience continued delays. No ETA for resolution at this time.
Aug 05, 2026 - 00:23 UTC
Monitoring - Updates to the New Hampshire statewide county court portal have impacted search processing. Some searches may experience delays. There is no ETA for resolution at this time.
Jul 15, 2026 - 19:42 UTC
Ohio Multi-County – Court Processing Delays
Update - System instability continues to impact automated search processing across the following Ohio counties: Butler, Cuyahoga, Hamilton, Highland, Lake, Montgomery, Muskingum, and Summit. Some searches may experience delays. No ETA for resolution at this time.
Aug 05, 2026 - 00:18 UTC
Monitoring - System instability has taken automated search processing offline across the following Ohio counties: Butler, Cuyahoga, Franklin, Hamilton, Highland, Lake, Lucas, Montgomery, Muskingum, Summit, and Trumbull. Searches requiring manual fulfillment may experience delays. No ETA for resolution at this time.
Jul 10, 2026 - 20:10 UTC
Saginaw County, Michigan – Court Processing Delays
Update - Court system access remains temporarily unavailable due to an ongoing system transition. Some searches may experience delays. No ETA for resolution at this time.
Aug 05, 2026 - 00:08 UTC
Update - Court system access is temporarily unavailable due to an ongoing system transition. Some searches may experience delays. No ETA for resolution at this time.
Jun 12, 2026 - 20:17 UTC
Monitoring - System instability is impacting some automated search processing. Some searches may experience delays. No ETA for resolution at this time.
Jun 11, 2026 - 21:47 UTC
Tuscarawas County, Ohio – Court Processing Delays
Monitoring - System instability has taken automated search processing offline. Please expect delays. No ETA for resolution at this time.
Jul 31, 2026 - 21:20 UTC
Broward County, Florida – Court Processing Delays
Monitoring - Due to a temporary interruption in automated systems, some searches may experience delays. No ETA at this time.
Jul 29, 2026 - 21:25 UTC
Auglaize County, Ohio – Court Processing Delays
Monitoring - Due to automation instability, some searches may experience delays. No ETA at this time.
Jul 27, 2026 - 18:39 UTC
Gallia County, Ohio – Court Processing Delays
Monitoring - Due to automation instability, some searches may experience delays. No ETA at this time.
Jul 27, 2026 - 16:03 UTC
Puerto Rico – Processing Delays
Monitoring - Delays are expected in Puerto Rico due to seasonal staffing shortages. No ETA for resolution at this time.
Jul 17, 2026 - 18:37 UTC
Guam – Criminal Record Processing Delays
Monitoring - Delays are expected in Guam due to technical issues with the source provider. This is impacting Criminal Record checks. No ETA for resolution at this time.
Jul 17, 2026 - 18:35 UTC
Middle East – Advisory: Monitoring Geopolitical Situation
Monitoring - We are actively monitoring the ongoing geopolitical situation in the Middle East. At this time, no products have been suspended, but we anticipate potential delays. Updates will be provided as further details are available.
Jul 15, 2026 - 03:04 UTC
Fulton County, KY – General Court Processing Delay
Monitoring - Courthouse renovations are expected to last approximately one year. During this time, searches are being processed via weekly on-site visits. No significant impact to turnaround times is anticipated.
Jan 22, 2026 - 20:20 UTC

Aug 18, 2026

Unresolved incidents: Maryland – Statewide and County Search Processing Delays, Sacramento County, California – Court Processing Delays.

Aug 17, 2026

Kankakee County, Illinois – Court Processing Delays
Resolved - Resolved- normal search operations have resumed.
Aug 17, 23:34 UTC
Update - The courts site has been restored and normal search operations have resumed. Please expect some residual delay as the queue normalizes.
Aug 7, 16:27 UTC
Update - The court's website is currently unavailable due to an internet service outage. Searches will resume once access is restored. No ETA for resolution at this time.
Aug 6, 01:05 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 5, 21:05 UTC
Hunt County, Texas – Court Processing Delays
Resolved - Resolved- normal search operations have resumed
Aug 17, 20:21 UTC
Update - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 5, 00:21 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Jul 14, 17:06 UTC
Maryland – Statewide and County Search Processing Delays
Resolved - Resolved- normal search operations have resumed
Aug 17, 20:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 19:31 UTC
Investigating - Maryland statewide criminal record searches are currently experiencing longer than normal turnaround times due to higher than expected order volume. No ETA for resolution at this time.
Aug 13, 18:53 UTC
Vermont (Vermont Judicial System) – Court Processing Delays
Resolved - Resolved - normal search operations have resumed
Aug 17, 20:00 UTC
Update - Automated search processing has resumed. Some searches may experience delays as the queue clears.
Aug 13, 20:07 UTC
Monitoring - Updates to the Vermont statewide county court portal have impacted automated search processing. Searches are being completed manually until the issue is resolved. There is no ETA for resolution at this time.
Aug 6, 18:01 UTC
Austria, Belgium, Croatia, France, Germany (select states), Greece, India, Italy, Luxembourg, Malta, Poland, Portugal, Spain - Processing Delays
Resolved - This incident has been resolved.
Aug 17, 11:52 UTC
Monitoring - Delays are expected due to a holiday on 08/15.
Aug 11, 21:44 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Unresolved incidents: Georgia Statewide – Court Processing Delays, Smith County, Texas – Court Processing Delays, San Luis Obispo County, California – Court Processing Delays, Arkansas Statewide – Court Processing Delays, St. Johns County, Florida – Court Processing Delays, Winnebago County, Illinois – Court Processing Delays, Tulare County, California – Court Processing Delays.

Aug 13, 2026

Drug and Occupational Health Testing – Processing Delays
Resolved - Resolved: The technical issue affecting drug and occupational health screening orders has been resolved. Screening passes are now available for all impacted orders, and candidates can proceed with testing.
Aug 13, 19:18 UTC
Monitoring - A technical issue affecting one of our data providers is delaying screening pass generation for drug and occupational health testing orders. Candidates may experience a delay before they're able to complete testing. No ETA for resolution at this time.
Aug 13, 18:19 UTC
Palm Beach, FL (eCaseView) – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:00 UTC
Scheduled - eCaseView has scheduled maintenance from Wednesday, Aug 12 at 7:00 PM to Wed, Aug 12 at 11:00 PM ET. Palm Beach county searches may experience delays during this window.
Aug 12, 15:59 UTC

Aug 12, 2026

Fairfax County / Fairfax City, Virginia – Delay due to Legislative Policy Change
Resolved - Resolved - normal search processing has resumed.
Aug 12, 17:39 UTC
Monitoring - Access to older case records (2004 and earlier) has been removed from the court's records system. Because full identifying information is not currently available for these cases, additional time may be required to process searches to ensure accuracy. Please expect possible delays. Monitoring, no ETA at this time.
Jul 25, 00:22 UTC
Mendocino County, California – Court Processing Delays
Resolved - Resolved - normal search processing has resumed.
Aug 12, 17:38 UTC
Monitoring - Due to vendor automation instability, some searches may experience delays. There is no ETA for resolution at this time.
Jul 21, 16:44 UTC
Montana (Multi-County) – Court Processing Delays
Resolved - Resolved - normal search processing has resumed.
Aug 12, 17:36 UTC
Update - Resolved – Automated search processing has been restored for Montana District and Justice Courts. Searches pending more than 72 hours will require additional research to complete as the backlog clears.
Aug 5, 16:06 UTC
Update - Some searches in Montana District and Justice Courts are experiencing delays due to a technical issue affecting automated search processing. Manual processing support is in place to help complete orders in the interim. No ETA for resolution at this time.
Aug 5, 00:14 UTC
Monitoring - Processing is experiencing a delay. Some searches may take longer than expected and may experience delays. No ETA for resolution at this time.
Jul 9, 16:47 UTC
Georgia Superior Court (Multi-County) – Court Processing Delays
Resolved - Resolved - normal search processing has resumed.
Aug 12, 17:33 UTC
Update - Automated search processing across these Georgia counties has resumed. Some searches may continue to experience delays as the backlog clears. No ETA for resolution at this time.
Aug 5, 00:10 UTC
Update - Maintenance in the following Georgia counties: Cherokee, Clarke, Dawson, Fayette, Hall, Jackson, Paulding, Richmond, Troup, Upson, and Walker: is now back online. Some Searches may experience delays.
Jul 1, 22:15 UTC
Monitoring - The Georgia Superior Court automation is offline due to maintenance, impacting the following counties: Cherokee, Clarke, Dawson, Fayette, Hall, Jackson, Paulding, Richmond, Troup, Upson, and Walker. Searches may experience delay until restored. There is no ETA at this time.
Jun 24, 20:58 UTC
Drug Screening – Confirmation Test Processing Delays
Resolved - Resolved - normal search processing has resumed.
Aug 12, 17:30 UTC
Update - Confirmation drug test results are currently experiencing longer than normal turnaround times due to higher than expected specimen volume at one of our laboratory partners. The queue is normalizing, we will continue to monitor through full resolution.
Aug 3, 17:05 UTC
Monitoring - Confirmation drug test results are currently experiencing longer than normal turnaround times due to higher than expected specimen volume at one of our laboratory partners. Meaningful improvement is expected over the next several business days, with turnaround times returning to normal within approximately eight business days.
Jul 16, 21:06 UTC

Aug 11, 2026

Hillsborough County, Florida – Court Processing Delays
Resolved - Resolved - normal search processing has resumed.
Aug 11, 00:28 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 5, 21:37 UTC
DeKalb County, Georgia – Court Processing Delays
Resolved - Resolved- normal search processing has resumed.
Aug 11, 00:23 UTC
Update - Automation has been restored and normal operations have resumed. Please expect some residual delay as the queue normalizes.
Aug 10, 18:47 UTC
Update - Automation has been restored and normal operations have resumed. Please expect some residual delay as the queue normalizes.
Aug 7, 20:40 UTC
Update - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 7, 16:21 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Jul 31, 13:50 UTC

Aug 10, 2026

Unresolved incidents: Washoe County, Nevada – Court Processing Delays, North Dakota Statewide – Court Processing Delays.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Legacy Site - Records 2004 and older (Multi-County) – Court Processing Delays
Resolved - Resolved - the legacy site has been restored and normal search operations have resumed.
Aug 8, 03:42 UTC
Monitoring - Resolved - the legacy site has been restored and normal search operations have resumed.
Aug 7, 23:19 UTC

Aug 7, 2026

Unresolved incidents: Peoria County, Illinois – Court Processing Delays, Massachusetts Statewide – Court Processing Delays.

Aug 6, 2026

Brazoria County, Texas – Court Processing Delays
Resolved - Resolved- normal search processing has resumed.
Aug 6, 03:22 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Jul 31, 13:54 UTC

Aug 5, 2026

Miami-Dade County, Florida – Court Processing Delays
Resolved - Resolved- normal search processing has resumed.
Aug 5, 19:46 UTC
Update - Resolved- normal search processing has resumed. Please expect residual delay as the backlog clears.
Aug 5, 19:43 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Jul 31, 21:05 UTC
Berks County, Pennsylvania – Court Processing Delays
Resolved - Resolved – Normal search processing has resumed for Berks County, PA.
Aug 5, 16:51 UTC
Update - Normal processing has resumed. Please expect delays as queue clears.
Jul 22, 16:03 UTC
Monitoring - Updates to the Berks County, Pennsylvania court portal have impacted automated search processing. While most searches continue to process normally, some may experience delays. There is currently no ETA for resolution.
Jul 10, 23:45 UTC
Cross County, Arkansas – Court Processing Delays
Resolved - Resolved- normal search processing has resumed
Aug 5, 00:19 UTC
Monitoring - Cross County, AR is currently experiencing staffing shortages that may impact certain search requests. Most searches will continue to process normally; however, searches requiring clerk assistance, file retrieval, or additional case verification may experience delays. Processing is expected to resume 07/21.
Jul 10, 20:54 UTC
Cumberland County, KY - Court Processing Delays
Resolved - The Cumberland County, KY courthouse has reopened following temporary closure due to flooding. Clerk-assisted access to records has resumed and processing is back online.
Aug 5, 00:11 UTC
Monitoring - The courthouse in Cumberland County, KY is closed due to flooding. Clerk-assisted access to records is unavailable and will resume once the courthouse reopens. There is no ETA at this time.
Jul 2, 21:52 UTC

Aug 4, 2026

No incidents reported.

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