Identified - The following DMVs are offline and MVRs are not available in these states: WV, OK, AR, IA, ME, NE.

We have reached out to the DMVs but, given the holiday, we do not anticipate responses until Tuesday, July 5. We will provide updates as they become available.

Jul 4, 21:49 UTC
Identified - The Pennsylvania DMV is offline and MVRs are not unavailable in the state. We have reached out to the state but, given the holiday, we do not anticipate hearing back until Tuesday, July 5. We will provide updates as they become available.
Jul 4, 18:15 UTC
Monitoring - We've been making steady progress on the backlog in Washoe, NV. We anticipate being caught up within the next two weeks, but will keep you updated if anything changes.
Jun 30, 22:33 UTC
Identified - Unfortunately, for several weeks, automation has been unstable in Washoe, NV. We're sending researchers to the courts to conduct searches, but there are delays due to a significant backlog. In addition, all searches with potential hits require clerk assistance, causing further delays. We're working on completing the backlog as quickly as possible, but there is no ETA.
Apr 21, 20:35 UTC
Monitoring - Delayed Counties
Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
Santa Clara- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Medium Impact
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Merced- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
--GA: Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Jun 30, 19:18 UTC
Monitoring - 06/24/2022: The Franklin, NY county court will NOT be conducting criminal and civil searches from June 24th to July 8th. This is due to the staffing shortages they are expecting to have during the July 4th holiday. We will continue to monitor this. Estimated Reopening - Monday, July 11, 2022. *Impact Unknown*
Jun 24, 20:51 UTC
Monitoring - 6/24/2022: The PATs in Nevada, CA, were returned to service earlier this week. Unfortunately, DOBs were removed from the PATs due to the ongoing PII redactions in California. The court hasn't yet come up with a solution for confirming DOBs, so we're unable to complete potential hits until DOBs can be confirmed. However, our researchers are working on completing clear searches as quickly as possible now that the PAT has been restored. Please expect delays on searches with potential hits while our researchers work out a process with the court.
Jun 24, 17:29 UTC
Identified - 05/17/2022: Nevada, CA county online system is currently down, and no searches are able to be completed. There is currently no ETA for when this will be back up and running, but we will continue to monitor this.
May 17, 16:05 UTC
Monitoring - 06/16/2022: The online index is experiencing issues in Maryland that are causing delays on all searches. We have confirmed that our vendors are working on completing the backlog as quickly as possible, but there is no ETA. We apologize for any inconvenience this may cause.
Jun 16, 20:27 UTC
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

Unresolved incidents: [Outage] Multiple DMVs are offline, [Outage] Pennsylvania DMV is offline.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Resolved - This incident has been resolved.
Jun 30, 22:53 UTC
Identified - The Montana DMV is conducting maintenance and will be unavailable on Wednesday, June 29 and Thursday, June 30. We expect service to resume on Friday, July 1. During the maintenance window, MVRs will not be available in the state.
Jun 27, 21:40 UTC
Resolved - This incident has been resolved.
Jun 30, 19:13 UTC
Monitoring - Delayed Counties
Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
Santa Clara- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Medium Impact
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Merced- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
--GA: Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Jun 24, 17:21 UTC
Jun 29, 2022

No incidents reported.

Jun 28, 2022
Resolved - The CT DMV is back online and MVRs are now processing.
Jun 28, 14:40 UTC
Identified - The Connecticut DMV is offline and MVRs in the state cannot be processed at this time. We are in contact with the state to reestablish connection and will provide updates as they become available.
Jun 28, 04:01 UTC
Jun 27, 2022
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - This incident has been resolved.
Jun 24, 17:21 UTC
Monitoring - Delayed Counties
Listed in order of impact on pending reports

High Impact
–CA: Santa Clara- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Medium Impact

CA: San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
Merced- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
–GA: Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact

-Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
-Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Jun 17, 20:46 UTC
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.