Monitoring - Delayed Counties
Listed in order of impact on pending reports

High Impact
–CA: Santa Clara- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--CT: All potential hits must go through DOB confirmations with the clerks, who are severely delayed in responding to our requests. Please expect extended delays for the foreseeable future.

Medium Impact

CA: San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
Merced- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
–GA: Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
-Washington, DC- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact

-Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Davidson, TN - Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
--TX: Lubbock - Complete information on possible hits can only be obtained in the courthouse. The court is limiting how frequently researchers can visit. Please expect delays.

May 26, 20:04 UTC
Identified - 05/17/2022: Nevada, CA county online system is currently down, and no searches are able to be completed. There is currently no ETA for when this will be back up and running, but we will continue to monitor this.
May 17, 16:05 UTC
Identified - Unfortunately, for several weeks, automation has been unstable in Washoe, NV. We're sending researchers to the courts to conduct searches, but there are delays due to a significant backlog. In addition, all searches with potential hits require clerk assistance, causing further delays. We're working on completing the backlog as quickly as possible, but there is no ETA.
Apr 21, 20:35 UTC
Past Incidents
May 27, 2022

No incidents reported today.

May 26, 2022

Unresolved incident: 5/26/2022: General Court Delays.

May 25, 2022

No incidents reported.

May 24, 2022
Resolved - This incident has been resolved.
May 24, 19:09 UTC
Monitoring - Delayed Counties
Listed in order of impact on pending reports

High Impact
–CA: Santa Clara- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--CT: All potential hits must go through DOB confirmations with the clerks, who are severely delayed in responding to our requests. Please expect extended delays for the foreseeable future.


Medium Impact

CA: San Bernardino- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Solano- All possible records must be submitted to the clerks in order to get complete information.
Merced- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
–GA: Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
--HI: Honolulu - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
-Washington, DC- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact

-Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Davidson, TN - Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
--TX: Lubbock - Complete information on possible hits can only be obtained in the courthouse. The court is limiting how frequently researchers can visit. Please expect delays.

May 12, 20:07 UTC
Resolved - This incident has been resolved.
May 24, 19:01 UTC
Update - The scheduled maintenance window is for this Friday, May 20 through Monday, May 23. Apologies for the confusion.
May 20, 03:56 UTC
Update - Reminder: Florida MVRs will be unavailable beginning on Friday evening, May 20 with service expected to be restored on Monday morning, May 23.
May 20, 03:25 UTC
Identified - The Florida DMV will be offline for maintenance beginning Friday evening, May 20. Service is expected to be restored on Monday morning, May 23. Florida MVRs that are ordered during this window will complete once maintenance is completed and service is restored.
May 16, 18:20 UTC
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

Unresolved incident: [Outage] Nevada, CA.

May 16, 2022
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.