Identified - The following DMVs will be performing scheduled maintenance this weekend:

Saturday, 10/1
- Ohio: 3-11am PT

Sunday, 10/2
- Pennsylvania: 12-6am PT
- Rhode Island: 12-2pm PT

MVRs requested during these times will not be completed until the scheduled maintenance is done.

Sep 30, 2022 - 19:11 UTC
Monitoring - The Oklahoma DMV rescheduled their maintenance window to today, 9/30, from 6-9pm PT. We apologize for the inconvenience this change has caused.
Sep 30, 2022 - 19:06 UTC
Identified - The Oklahoma DMV will be performing scheduled maintenance tomorrow, 9/29, from 6-9pm PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Sep 28, 2022 - 16:38 UTC
Monitoring - 09/30/2022: We are continuing to monitor this.

*Court Closures - No ETA of reopening. All searches are affected:
FL - MANATTE (OFFLINE and in court closed)
GA - BULLOCH, BROOKS, LONG, SCREVEN, WAYNE

*Searches with possible cases are affected:
FL - BAY, CHARLOTTE, OSCEOLA
GA - LIBERTY

Sep 30, 2022 - 17:40 UTC
Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--VA: Fairfax- The online system only allows for a certain number of searches to be completed per day, causing delays in the research community.

Medium Impact
--AZ: Maricopa, AZ- The online system is offline and searches must be conducted by clerks.
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--GA: Chatham- Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--AZ: Pima- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
--CA: Ventura- The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--GA: Baldwin- The court is moving locations and all files are being moved. Please expect delays on searches with possible records.

Sep 28, 2022 - 14:45 UTC
Update - 9/28/2022: The Suffolk, NY online index is still down and there is no ETA for when this will be back up and running. We are continuing to monitor this and will notify you of any changes. Please see the county website for additional information: https://www.suffolkcountyny.gov/
Sep 28, 2022 - 14:44 UTC
Update - The Suffolk, NY online index is still down and there is no ETA for when this will be back up and running. We are continuing to monitor this and will notify you of any changes. Please see the county website for additional information: https://www.suffolkcountyny.gov/
Sep 23, 2022 - 18:19 UTC
Monitoring - The court in Suffolk, NY is currently closed due to a cyber attack. No searches will be processed until the court reopens. There is no ETA for when the court will reopen. We will continue to monitor the situation and will notify you of any changes.
Sep 22, 2022 - 18:16 UTC
Monitoring - 9/21/2022: Puerto Rico was hit by hurricane Fiona and is experiencing mass power outages and flooding, causing delays on searches with possible hits. Please expect major delays as they work to restore and rebuild. We will continue to monitor this and notify you of any changes.
Sep 21, 2022 - 22:04 UTC
Past Incidents
Oct 1, 2022

No incidents reported today.

Sep 30, 2022
Resolved - This incident has been resolved.
Sep 30, 17:16 UTC
Update - 09/29/2022: Courts across Florida and Georgia are affected due to Hurricane Ian.

*All searches affected, no searches will be completed:
FL - MANATTE ; no ETA of reopening
GA - LONG, WAYNE ; ETA of reopening is 9.30.2022

*Only a very small number of searches that require in-court research will be affected:
FL - ALACHUA, BAKER, BAY, BRADFORD, BREVARD, BROWARD, CHARLOTTE, CITRUS, CLAY, COLLIER, DE SOTO, DUVAL, FLAGER, GILCHRIST, GLADES, HARDEE, HENDRY, HERNANDO, HIGHLANDS, HILLSBOROUGH, INDIAN RIVER, LAKE, LEE, LEVY, MARION, MARTIN, MIAMI DADE, MONROE, NASSAU, OKECHOBEE, ORANGE, OSCEOLA, PALM BEACH, PASCO, PINELLAS, POLK, PUTNAM, SAINT JOHNS, SAINT LUCIE, SARASOTA, SEMINOLE, SUMTER, UNION, and VOLUSIA
GA - LIBERTY

Sep 29, 15:58 UTC
Monitoring - 09/28/2022: We are continuing to monitor any courts that might be affected by Hurricane Ian, but as of right now the only counties we know are affected are FL: Lee, Bay, Martin, Manatee, and St. Lucie. The majority of searches are still able to be conducted as these jurisdictions are mostly online, so there shouldn't be many delays. We will notify you of any updates as we receive them.
Sep 28, 18:12 UTC
Sep 29, 2022
Resolved - The Hawaii DMV came back online last night and MVRs are once again processing as normal.
Sep 29, 16:01 UTC
Identified - The Hawaii DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 28, 22:27 UTC
Sep 28, 2022
Resolved - 9/28/2022: The court in Siskiyou, CA is back online and searches are able to be completed. Please expect some delays as they begin working through these searches.
Sep 28, 14:55 UTC
Monitoring - 9/22/2022: The online system in Siskiyou, CA is offline due to a cyber attack. Court clerks are beginning to process searches in person, please expect some delays until this is back online.
Sep 22, 19:18 UTC
Identified - The court in Siskiyou, CA is closed due to a cyber attack. No searches will be processed until the court reopens. There is no ETA for when the court will reopen, but we will continue to monitor the situation and will notify you of any changes. Impact - Low.
Sep 15, 23:10 UTC
Resolved - This incident has been resolved.
Sep 28, 14:44 UTC
Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--VA: Fairfax- The online system only allows for a certain number of searches to be completed per day, causing delays in the research community.

Medium Impact
--AZ: Maricopa, AZ- The online system is offline and searches must be conducted by clerks.
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--GA: Chatham- Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--AZ: Pima- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
--CA: Ventura- The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--GA: Baldwin- The court is moving locations and all files are being moved. Please expect delays on searches with possible records.

Sep 23, 18:22 UTC
Sep 27, 2022
Resolved - The Pennsylvania DMV came back online last night and MVRs are processing as normal.
Sep 27, 16:27 UTC
Identified - The Pennsylvania DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 26, 21:59 UTC
Sep 26, 2022
Resolved - This incident has been resolved.
Sep 26, 16:30 UTC
Identified - The following DMVs will be performing scheduled maintenance this weekend:

Saturday, 9/24
Tennessee: 6-9am PT

Saturday, 9/24 to Sunday, 9/25
Arizona, North Carolina, New Hampshire: 11pm-6am PT

Sunday, 9/25
Illinois: 12-3am PT
Pennsylvania: 12-6am PT
Texas: 5-10am PT
Minnesota: 7-9am PT

MVRs requested during these times will not be completed until the scheduled maintenance is done.

Sep 23, 16:14 UTC
Resolved - The Wyoming DMV is back online and MVRs are processing as normal.
Sep 26, 16:29 UTC
Identified - The Wyoming DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 23, 20:07 UTC
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 18:22 UTC
Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--VA: Fairfax- The online system only allows for a certain number of searches to be completed per day, causing delays in the research community.

Medium Impact
--AZ: Maricopa, AZ - The online system is offline and searches must be conducted by clerks.
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--GA: Baldwin- The court is moving locations and all files are being moved. Please expect delays on searches with possible records.
Chatham- The court made some changes to the online access and is now having connectivity issues. Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Sep 19, 16:55 UTC
Resolved - This incident has been resolved.
Sep 23, 15:37 UTC
Identified - The following DMVs will be performing scheduled maintenance tomorrow, 9/22, during these times:

Indiana: 3:30-8pm PT
Oklahoma: 6-9pm PT

MVRs requested during these times will not be completed until the scheduled maintenance is done.

Sep 21, 21:51 UTC
Sep 22, 2022
Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 22:05 UTC
Update - 8/29/2022; The Maryland online index is still experiencing major issues and there are delays for all searches. We are continuing to monitor this and work with our researchers to complete searches as quickly as possible.
Aug 29, 17:03 UTC
Update - 07/19/2022: The Maryland online index is still experiencing major issues and there are delays for all searches. We are continuing to monitor this and work with our researchers to complete searches as quickly as possible.
Jul 19, 17:02 UTC
Monitoring - 06/16/2022: The online index is experiencing issues in Maryland that are causing delays on all searches. We have confirmed that our vendors are working on completing the backlog as quickly as possible, but there is no ETA. We apologize for any inconvenience this may cause.
Jun 16, 20:27 UTC
Sep 20, 2022
Resolved - The CO DMV is back online.
Sep 20, 14:55 UTC
Monitoring - The Colorado DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 19, 20:55 UTC
Sep 19, 2022
Resolved - This incident has been resolved.
Sep 19, 16:55 UTC
Identified - The following DMVs will be performing scheduled maintenance this weekend (all times in Pacific Time):

Saturday, 9/17
Idaho: 5am-1pm
Georgia: 10am-8pm

Sunday, 9/18
Kentucky: 12-7am
Pennsylvania: 12-6am
Texas: 4-8am
Arkansas: 6-10am
Oklahoma: 10am-5pm
South Carolina: 3-7pm

MVRs requested during these times will not be completed until the scheduled maintenance is done.

Sep 16, 21:31 UTC
Resolved - This incident has been resolved.
Sep 19, 16:52 UTC
Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--VA: Fairfax- The online system only allows for a certain number of searches to be completed per day, causing delays in the research community.

Medium Impact
--AZ: Maricopa, AZ - The online system is offline and searches must be conducted by clerks.
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--GA: Baldwin- The court is moving locations and all files are being moved. Please expect delays on searches with possible records.
Chatham- The court made some changes to the online access and is now having connectivity issues. Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.

Sep 15, 23:11 UTC
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.