Update - We are continuing to monitor for any further issues.
Dec 8, 22:41 UTC
Update - 12/08/2021: There are new COVID closures. Updated delays in Washington, DC, and Fayette, GA counties are listed below.
Dec 8, 22:12 UTC
Update - 12/01/2021: There are new COVID closures. Please see the new updates made to county delays below.
Dec 1, 21:07 UTC
Update - 11/24/2021: There are new COVID closures. Please see the new updates made to county delays below.
Nov 24, 20:47 UTC
Update - 11/17/2021: There are new COVID closures.
Nov 17, 21:21 UTC
Monitoring - Closed Counties:
N/A

Delayed Counties:
--AR - All counties across the state are experiencing delays due to spikes in COVID cases and understaffing at the courts. In Washington County, District court searches must be completed by the clerks. The court is short-staffed. Please expect delays.
--El Dorado, CA - Searches must be conducted by clerks, please expect delays until the online index is back up and running. The online index is expected to be offline until the first of the year, but we will continue to monitor this and notify you of changes.
--Mariposa, CA - The requests must be completed by the clerks, please expect delays.
--CT - The courts across the state of Connecticut are seeing significant delays due to the court clerk's backlogs and record verifying process. Please note that the majority of clear searches should be completed quickly, but expect candidates with potential records to take 2 weeks or longer to complete. We will continue to monitor this and notify you of any changes.
--**Washington, DC - The clerks are limiting how many appointments the researchers can make, please expect delays.
--Baldwin, GA - The court is limiting how many appointments the researchers are allowed to make. Expect delays.
--Clayton, GA - There is very limited access to the courts at this time. Expect major delays.
--**Fayette, GA - The courts are limiting how many appointments the researchers can make, please expect delays.
--Fulton, GA - Many searches require files to be pulled to get complete information. Please expect delays as the researchers navigate court restrictions.
--Cook, IL - The entire research community has lost capacity in Cook, IL due to staffing issues among several of the largest researchers servicing the county. Checkr is working with local researchers to increase capacity and improve turnaround time. Please expect delays for the foreseeable future.
--Harrison, MS - Researchers are seeing delays due to the clerks.
--Carbon, MT - Searches must go through the clerk, please expect delays.
--Lewis and Clark, MT - Searches must be conducted by clerks. The court is operating with limited staff. Please expect delays.
--Silver Bow, MT - Searches must be conducted by clerks. The court is currently backlogged with requests. Please expect delays.
--Yellowstone, MT - The courts have limited appointments for our researchers to 1 hour. Please expect delays.
--Pershing, NV - The court is short-staffed due to COVID, and all District court searches need to be completed by the clerks.
--Davidson, TN - Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
--Shelby, TN - Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Please expect delays.
--Lubbock, TX - Complete information on possible hits can only be obtained in the courthouse. The court is limiting how frequently researchers can visit. Expect delays.

**New Closure or Delay
Nov 15, 19:07 UTC
Identified - 12/08/2021: The Palm Beach, FL online index is experiencing delays on searches with possible records. We are in contact with the courts, but there is currently no ETA for when this will be fixed. Please expect delays on searches with possible cases, clear searches are returning as normal. *Estimate of impacted reports: 1%*
Dec 8, 18:46 UTC
Identified - 11/23/2021: The Georgia police department is currently experiencing some staffing issues that are causing some delays for our researchers. We are currently working to access other police departments in GA to complete searches faster. Please expect delays.
Nov 23, 20:19 UTC
Monitoring - 11/17/2021: The Travis, TX online court is still working on moving to a new system, which is causing significant delays. There is currently no ETA for when this transition will be completed. Our researchers are able to complete some searches with the courts directly, but please expect major delays for the foreseeable future. *Estimated number of reports affected: 0.4%*
Nov 17, 16:27 UTC
Identified - 10/27/2021: The Travis, TX online court system is down and orders are unable to be processed at this time. The Travis court is moving to a new system, but there is currently no ETA of when this will be back up, but we will continue to monitor this. *Estimated number of reports affected - .08%*
Oct 27, 16:55 UTC
Update - 11/1/2021: The Massachusetts online court system is back online, but please expect delays across the state. We will continue to monitor the MA online system and in-court closure status.
Nov 1, 16:26 UTC
Update - 10/29/2021: The statewide online court system is currently offline and all searches in MA are unable to be completed. Unfortunately, there is currently no ETA of when this will be back online, but we will continue to monitor these major events happening in Massachusetts.
Oct 29, 15:45 UTC
Monitoring - 10/28/2021: MA courthouses in Barnstable, Norfolk, and Plymouth remain closed and without power. We will continue to monitor this.
Oct 28, 20:09 UTC
Identified - 10/27/2021: Due to power outages and downed lines and trees across southern/southeastern Massachusetts, some courts have been decided to close. MA courts in Barnstable, Bristol, Dukes, Nantucket, Norfolk, and Plymouth courts are closed today. We currently do not have an ETA of when these will be back open but will continue to monitor this and notify you of any changes.
Oct 27, 18:53 UTC
Monitoring - 04/16/2021 Update

International Criminal: Some countries have opened but will still be experiencing some delays, including Puerto Rico, Bermuda, Canada Provincial jurisdictions, Australia, and United Kingdom.

International Verifications: International employment/education verifications may also be intermittently delayed depending on school/business closures due to COVID; verification attempts are continuing to be made.
Apr 16, 16:43 UTC
Update - Please expect delays for criminal orders out of: China, Guam, Germany, Italy, France, Spain, and Poland.
Apr 2, 00:53 UTC
Update - In addition to delays in China and Italy, please expect delays for criminal orders out of Poland.
Mar 17, 22:53 UTC
Identified - Expected Fix Date: TBD

Please expect delays for criminal orders out of China and Italy. International employment/education verifications may also be intermittently delayed depending on school/business closures at the time verification attempts are being made.
Mar 13, 20:19 UTC
Past Incidents
Dec 9, 2021

No incidents reported today.

Dec 8, 2021
Resolved - 12/08/2021: The Maryland DMV is back online. Please expect some delays as orders begin being processed.
Dec 8, 16:45 UTC
Identified - 12/07/2021: The Maryland online DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will update you as we learn more.
Dec 7, 16:58 UTC
Dec 7, 2021
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021
Resolved - 12/1/2021: The Hawaii DMV is back online and orders are able to be processed.
Dec 1, 19:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 22:23 UTC
Investigating - 11/29/2021: The Hawaii online DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will update as we learn more.
Nov 29, 22:23 UTC
Resolved - 12/1/2021: The Washington, DC online index is back online and orders are able to be processed. Please see some delays as orders are being worked on.
Dec 1, 19:09 UTC
Update - 11/24/2021: The Washington, DC online index continues to be offline and researchers are still unable to complete the majority of searches. We are continuing to monitor this and will update you as we know more. *Estimate of impacted reports: 0.4%*
Nov 24, 17:21 UTC
Monitoring - 11/17/2021: The Washington, DC online index continues to be offline and researchers are still unable to complete the majority of searches. We are continuing to monitor this and will update you as we know more. *Estimate of impacted reports: 0.5%*
Nov 17, 16:20 UTC
Identified - 11/08/2021: The Washington, DC online index is currently offline and the majority of searches are unable to be completed. The courts are currently assisting with some searches but expect major delays until the online index is back up. Currently, there is no ETA but we will continue to monitor this. *Estimated impacted reports: 0.6%*
Nov 8, 17:25 UTC
Nov 30, 2021

No incidents reported.

Nov 29, 2021
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.