Checkr Data Status Status

[Planned Outage] Weekend DMV Scheduled Maintenance

Identified - The following DMVs will be performing scheduled maintenance this weekend:

Saturday, 10/1
- Ohio: 3-11am PT

Sunday, 10/2
- Pennsylvania: 12-6am PT
- Rhode Island: 12-2pm PT

MVRs requested during these times will not be completed until the scheduled maintenance is done.
Sep 30, 2022 - 19:11 UTC

[Planned Outage] Oklahoma DMV Scheduled Maintenance

Monitoring - The Oklahoma DMV rescheduled their maintenance window to today, 9/30, from 6-9pm PT. We apologize for the inconvenience this change has caused.
Sep 30, 2022 - 19:06 UTC

Identified - The Oklahoma DMV will be performing scheduled maintenance tomorrow, 9/29, from 6-9pm PT. MVRs requested during this time will not be completed until the scheduled maintenance is done.
Sep 28, 2022 - 16:38 UTC

Hurricane Ian Delays and Closures

Monitoring - 09/30/2022: We are continuing to monitor this.

*Court Closures - No ETA of reopening. All searches are affected:
FL - MANATTE (OFFLINE and in court closed)
GA - BULLOCH, BROOKS, LONG, SCREVEN, WAYNE

*Searches with possible cases are affected:
FL - BAY, CHARLOTTE, OSCEOLA
GA - LIBERTY
Sep 30, 2022 - 17:40 UTC

9/28/2022 General Court Delays

Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--VA: Fairfax- The online system only allows for a certain number of searches to be completed per day, causing delays in the research community.

Medium Impact
--AZ: Maricopa, AZ- The online system is offline and searches must be conducted by clerks.
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--GA: Chatham- Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--AZ: Pima- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
--CA: Ventura- The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--GA: Baldwin- The court is moving locations and all files are being moved. Please expect delays on searches with possible records.
Sep 28, 2022 - 14:45 UTC

[Closure] Suffolk, NY

Update - 9/28/2022: The Suffolk, NY online index is still down and there is no ETA for when this will be back up and running. We are continuing to monitor this and will notify you of any changes. Please see the county website for additional information: https://www.suffolkcountyny.gov/
Sep 28, 2022 - 14:44 UTC

Update - The Suffolk, NY online index is still down and there is no ETA for when this will be back up and running. We are continuing to monitor this and will notify you of any changes. Please see the county website for additional information: https://www.suffolkcountyny.gov/
Sep 23, 2022 - 18:19 UTC

Monitoring - The court in Suffolk, NY is currently closed due to a cyber attack. No searches will be processed until the court reopens. There is no ETA for when the court will reopen. We will continue to monitor the situation and will notify you of any changes.
Sep 22, 2022 - 18:16 UTC

Puerto Rico Delays

Monitoring - 9/21/2022: Puerto Rico was hit by hurricane Fiona and is experiencing mass power outages and flooding, causing delays on searches with possible hits. Please expect major delays as they work to restore and rebuild. We will continue to monitor this and notify you of any changes.
Sep 21, 2022 - 22:04 UTC

Past Incidents

Oct 1, 2022

No incidents reported today.

Sep 30, 2022

Hurricane Ian - Possible Delays and Closures

Resolved - This incident has been resolved.
Sep 30, 17:16 UTC

Update - 09/29/2022: Courts across Florida and Georgia are affected due to Hurricane Ian.

*All searches affected, no searches will be completed:
FL - MANATTE ; no ETA of reopening
GA - LONG, WAYNE ; ETA of reopening is 9.30.2022

*Only a very small number of searches that require in-court research will be affected:
FL - ALACHUA, BAKER, BAY, BRADFORD, BREVARD, BROWARD, CHARLOTTE, CITRUS, CLAY, COLLIER, DE SOTO, DUVAL, FLAGER, GILCHRIST, GLADES, HARDEE, HENDRY, HERNANDO, HIGHLANDS, HILLSBOROUGH, INDIAN RIVER, LAKE, LEE, LEVY, MARION, MARTIN, MIAMI DADE, MONROE, NASSAU, OKECHOBEE, ORANGE, OSCEOLA, PALM BEACH, PASCO, PINELLAS, POLK, PUTNAM, SAINT JOHNS, SAINT LUCIE, SARASOTA, SEMINOLE, SUMTER, UNION, and VOLUSIA
GA - LIBERTY
Sep 29, 15:58 UTC

Monitoring - 09/28/2022: We are continuing to monitor any courts that might be affected by Hurricane Ian, but as of right now the only counties we know are affected are FL: Lee, Bay, Martin, Manatee, and St. Lucie. The majority of searches are still able to be conducted as these jurisdictions are mostly online, so there shouldn't be many delays. We will notify you of any updates as we receive them.
Sep 28, 18:12 UTC

Sep 29, 2022

[Outage] Hawaii DMV is Offline

Resolved - The Hawaii DMV came back online last night and MVRs are once again processing as normal.
Sep 29, 16:01 UTC

Identified - The Hawaii DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 28, 22:27 UTC

Sep 28, 2022

[Closure] Siskiyou, CA

Resolved - 9/28/2022: The court in Siskiyou, CA is back online and searches are able to be completed. Please expect some delays as they begin working through these searches.
Sep 28, 14:55 UTC

Monitoring - 9/22/2022: The online system in Siskiyou, CA is offline due to a cyber attack. Court clerks are beginning to process searches in person, please expect some delays until this is back online.
Sep 22, 19:18 UTC

Identified - The court in Siskiyou, CA is closed due to a cyber attack. No searches will be processed until the court reopens. There is no ETA for when the court will reopen, but we will continue to monitor the situation and will notify you of any changes. Impact - Low.
Sep 15, 23:10 UTC

9/23/2022 General Court Delays

Resolved - This incident has been resolved.
Sep 28, 14:44 UTC

Sep 27, 2022

[Outage] Pennsylvania DMV is Offline

Resolved - The Pennsylvania DMV came back online last night and MVRs are processing as normal.
Sep 27, 16:27 UTC

Identified - The Pennsylvania DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 26, 21:59 UTC

Sep 26, 2022

[Planned Outage] Weekend DMV Scheduled Maintenance

Resolved - This incident has been resolved.
Sep 26, 16:30 UTC

Identified - The following DMVs will be performing scheduled maintenance this weekend:

Saturday, 9/24
Tennessee: 6-9am PT

Saturday, 9/24 to Sunday, 9/25
Arizona, North Carolina, New Hampshire: 11pm-6am PT

Sunday, 9/25
Illinois: 12-3am PT
Pennsylvania: 12-6am PT
Texas: 5-10am PT
Minnesota: 7-9am PT

MVRs requested during these times will not be completed until the scheduled maintenance is done.
Sep 23, 16:14 UTC

[Outage] Wyoming DMV is Offline

Resolved - The Wyoming DMV is back online and MVRs are processing as normal.
Sep 26, 16:29 UTC

Identified - The Wyoming DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 23, 20:07 UTC

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

9/19/2022 General Court Delays

Resolved - This incident has been resolved.
Sep 23, 18:22 UTC

Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--VA: Fairfax- The online system only allows for a certain number of searches to be completed per day, causing delays in the research community.

Medium Impact
--AZ: Maricopa, AZ - The online system is offline and searches must be conducted by clerks.
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--GA: Baldwin- The court is moving locations and all files are being moved. Please expect delays on searches with possible records.
Chatham- The court made some changes to the online access and is now having connectivity issues. Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Sep 19, 16:55 UTC

[Planned Outage] IN and OK DMV Scheduled Maintenance

Resolved - This incident has been resolved.
Sep 23, 15:37 UTC

Identified - The following DMVs will be performing scheduled maintenance tomorrow, 9/22, during these times:

Indiana: 3:30-8pm PT
Oklahoma: 6-9pm PT

MVRs requested during these times will not be completed until the scheduled maintenance is done.
Sep 21, 21:51 UTC

Sep 22, 2022

Sep 21, 2022

[Delays] Maryland Delays

Resolved - This incident has been resolved.
Sep 21, 22:05 UTC

Update - 8/29/2022; The Maryland online index is still experiencing major issues and there are delays for all searches. We are continuing to monitor this and work with our researchers to complete searches as quickly as possible.
Aug 29, 17:03 UTC

Update - 07/19/2022: The Maryland online index is still experiencing major issues and there are delays for all searches. We are continuing to monitor this and work with our researchers to complete searches as quickly as possible.
Jul 19, 17:02 UTC

Monitoring - 06/16/2022: The online index is experiencing issues in Maryland that are causing delays on all searches. We have confirmed that our vendors are working on completing the backlog as quickly as possible, but there is no ETA. We apologize for any inconvenience this may cause.
Jun 16, 20:27 UTC

Sep 20, 2022

[Outage] CO DMV is Offline

Resolved - The CO DMV is back online.
Sep 20, 14:55 UTC

Monitoring - The Colorado DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Sep 19, 20:55 UTC

Sep 19, 2022

[Planned Outage] Weekend DMV Scheduled Maintenance

Resolved - This incident has been resolved.
Sep 19, 16:55 UTC

Identified - The following DMVs will be performing scheduled maintenance this weekend (all times in Pacific Time):

Saturday, 9/17
Idaho: 5am-1pm
Georgia: 10am-8pm

Sunday, 9/18
Kentucky: 12-7am
Pennsylvania: 12-6am
Texas: 4-8am
Arkansas: 6-10am
Oklahoma: 10am-5pm
South Carolina: 3-7pm

MVRs requested during these times will not be completed until the scheduled maintenance is done.
Sep 16, 21:31 UTC

9/15/2022

Resolved - This incident has been resolved.
Sep 19, 16:52 UTC

Monitoring - Delayed Counties - Listed in order of impact on pending reports

High Impact
--CA: Sacramento- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Diego- All possible records must be submitted to the clerks in order to get complete information.
--VA: Fairfax- The online system only allows for a certain number of searches to be completed per day, causing delays in the research community.

Medium Impact
--AZ: Maricopa, AZ - The online system is offline and searches must be conducted by clerks.
--CA: El Dorado- The online system is offline and searches must be conducted by clerks.
Marin- Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Santa Cruz - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
San Joaquin- Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.
--GA: Baldwin- The court is moving locations and all files are being moved. Please expect delays on searches with possible records.
Chatham- The court made some changes to the online access and is now having connectivity issues. Some searches are able to be completed directly through the courthouse clerks, but please expect delays.
Clayton- Complete information on possible hits is missing for many cases.
Fulton- Complete information on possible hits is missing for many cases.
Richmond- Remote access has been removed and there is only one public access terminal at the court for the entire research community, please expect major delays.
--NV: Clark - Searches with possible cases must be conducted by the clerks and there are in-court restrictions causing major delays.

Low Impact
--Ventura, CA: The court is experiencing staff limitations and limited hours please expect delays on orders with possible cases.
--Pima, AZ: Searches must be conducted by the clerks and there are in-court restrictions causing major delays.
Sep 15, 23:11 UTC

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.