Arkansas Statewide – Court Processing Delays
Update - Automated search processing has been restored statewide in Arkansas; some searches may continue to experience delays as the backlog clears. No ETA for full resolution at this time.
Sep 09, 2026 - 01:15 UTC
Update - System instability. Some searches may experience delays as the queue clears. No ETA for resolution at this time.
Aug 14, 2026 - 15:54 UTC
Monitoring - System instability. Some searches may experience delays. No ETA for resolution at this time.
Aug 10, 2026 - 21:29 UTC
St. Tammany Parish County, Louisiana – Court Processing Delays
Update - Automated search processing has been restored in St. Tammany Parish; some searches may continue to experience delays as the backlog clears. No ETA for full resolution at this time.
Sep 09, 2026 - 01:11 UTC
Monitoring - System instability is impacting some automated search processing. Some searches may experience delays. No ETA for resolution at this time.
Aug 27, 2026 - 17:35 UTC
Illinois (Multi-County) – Court Processing Delays
Update - Some searches in Vermilion, DeKalb, Champaign, LaSalle, Madison, and Cook counties are experiencing longer-than-usual processing times due to elevated review and clerk-assisted workflow volume. Additional staffing has been added and process improvements are being implemented. Older orders are being prioritized. No ETA for full resolution at this time.
Sep 09, 2026 - 01:02 UTC
Update - Some searches in Illinois are experiencing longer than normal turnaround times as staffing capacity is added to address a processing backlog. Impacted counties include: Champaign, DeKalb, LaSalle, Madison, and Vermillion. No ETA for resolution at this time.
Sep 05, 2026 - 00:08 UTC
Update - Some searches in Illinois are experiencing longer than normal turnaround times as staffing capacity is added to address a processing backlog. No ETA for resolution at this time.
Aug 31, 2026 - 22:42 UTC
Update - Some searches in Illinois are experiencing longer than normal turnaround times. Oldest orders are being prioritized. No ETA for resolution at this time.
Aug 12, 2026 - 17:41 UTC
Monitoring - Due to automation instability, some searches may experience delays. No ETA at this time.
Jul 21, 2026 - 21:32 UTC
Illinois Statewide – Court Processing Delays
Update - Automated search processing has been restored for Du Page County; some searches may continue to experience delays as the backlog clears. Automated search processing remains offline across several Illinois counties, and some searches may experience delays. No ETA for resolution at this time.
Sep 09, 2026 - 00:59 UTC
Monitoring - System instability is causing delays. Searches may experience delays. No ETA for resolution at this time.
Sep 02, 2026 - 21:46 UTC
Texas Multi-County – Court Processing Delays
Update - Automated search processing has been restored in Rockwall, Cameron, Smith, and Nueces counties; some searches may continue to experience delays as the backlog clears. System instability continues to affect automated processing in Calhoun, Midland, Tarrant, and Mclennan counties; some searches may experience delays. No ETA for full resolution at this time.
Sep 09, 2026 - 00:37 UTC
Update - Updates to the court portal continue to affect some automated search processing. Some searches may experience delays. ETA for resolution: 09/14.
Sep 08, 2026 - 20:41 UTC
Update - System instability has taken some automated search processing offline. Please expect delays. ETA for resolution: 09/04.
Sep 01, 2026 - 17:37 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. ETA for resolution: 08/18.
Aug 17, 2026 - 14:49 UTC
DeSoto County, Mississippi – Court Processing Delays
Update - The court's clerk-assisted verification process is experiencing longer-than-usual processing times, with verifications returning approximately 7-14 days after submission. Some searches may experience delays. No ETA for resolution at this time
Sep 09, 2026 - 00:01 UTC
Monitoring - A temporary court processing issue is impacting searches. Some searches may experience delays. No ETA for resolution at this time.
Aug 13, 2026 - 22:13 UTC
Louisiana (LA System Issues - Sep 2026) – Court Processing Delays
Monitoring - System instability has taken automated search processing offline across several Louisiana parishes, including: Orleans, Iberville, Washington, Natchitoches, Lafayette, East Feliciana, East Baton Rouge, Claiborne, Caldwell, Bossier, and Ouachita. Some searches may experience delays. No ETA for resolution at this time
Sep 08, 2026 - 23:56 UTC
Georgia Statewide – Court Processing Delays
Update - A statewide researcher delay is impacting the Georgia processing queue, causing some searches to experience longer-than-usual processing times. Additional staffing and overtime have been implemented, and older orders are being prioritized. ETA for resolution: 09/30.
Sep 08, 2026 - 23:02 UTC
Monitoring - A temporary court processing issue. Some searches may experience delays. Processing is expected to clear by August 31st.
Aug 14, 2026 - 20:46 UTC
Bibb County, Georgia – Court Processing Delays
Update - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Sep 08, 2026 - 22:53 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 21, 2026 - 20:43 UTC
Oakland County, Michigan – Court Processing Delays
Update - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Sep 08, 2026 - 21:47 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 31, 2026 - 20:57 UTC
Ohio Multi-County – Court Processing Delays
Update - Automated search processing has been restored for Auglaize and Cuyahoga Counties. Some Cuyahoga searches may continue to experience delays as the backlog clears. Tuscarawas County continues to experience delays as automated processing remains offline. No ETA for resolution at this time.
Sep 08, 2026 - 20:52 UTC
Update - Automation has been restored in Muskingum. In Auglaize, Cuyahoga,and Tuscarawas counties, automation remains offline and searches may continue to experience delays. No ETA for resolution at this time.
Aug 29, 2026 - 00:51 UTC
Update - Automated search processing has resumed across Butler, Hamilton, Highland, Lake, Montgomery, and Summit counties.

In Auglaize, Cuyahoga, Muskingum and Tuscarawas counties, automation remains offline and searches may continue to experience delays. No ETA for resolution at this time.
Aug 20, 2026 - 21:49 UTC
Update - System instability continues to impact automated search processing across the following Ohio counties: Butler, Cuyahoga, Hamilton, Highland, Lake, Montgomery, Muskingum, and Summit. Some searches may experience delays. No ETA for resolution at this time.
Aug 05, 2026 - 00:18 UTC
Monitoring - System instability has taken automated search processing offline across the following Ohio counties: Butler, Cuyahoga, Franklin, Hamilton, Highland, Lake, Lucas, Montgomery, Muskingum, Summit, and Trumbull. Searches requiring manual fulfillment may experience delays. No ETA for resolution at this time.
Jul 10, 2026 - 20:10 UTC
Kern County, California – Court Processing Delays
Update - Updates to the court portal continue to affect some automated search processing. Some searches may experience delays. No ETA for resolution at this time.
Sep 08, 2026 - 20:45 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 27, 2026 - 18:02 UTC
Tulare County, California – Court Processing Delays
Update - Updates to the court portal continue to affect some automated search processing. Some searches may experience delays. No ETA for resolution at this time.
Sep 08, 2026 - 20:45 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 24, 2026 - 15:27 UTC
Sacramento County, California – Court Processing Delays
Update - Updates to the Sacramento County case management system have taken automated search processing offline; searches are being processed manually. Some searches may experience delays, further impacted by court short-staffing for searches requiring court-staff assistance or file retrieval. No ETA for resolution at this time.
Sep 08, 2026 - 19:44 UTC
Update - Sacramento County, CA search processing is partially restored. Some searches may continue to experience delays. No ETA for resolution at this time.
Aug 31, 2026 - 17:38 UTC
Update - Sacramento County's court system remains offline due to the ongoing case management system transition. Searches will resume once the new system is confirmed operational. No ETA for resolution at this time.
Aug 24, 2026 - 16:08 UTC
Monitoring - Issues with the courts transition to a new Case Management System have taken all search processing offline. Searches are unable to be processed until all issues are resolved and the system is restored. Monitoring; ETA August 21st.
Aug 17, 2026 - 16:10 UTC
Hawaii Statewide – Court Processing Delays
Monitoring - System instability. Some searches may experience delays. No ETA for resolution at this time.
Sep 04, 2026 - 17:14 UTC
Iowa Statewide – Court Processing Delays
Update - Automated search processing has been restored. Some searches may experience residual delay as the backlog clears. There is no ETA for resolution at this time.
Sep 04, 2026 - 16:47 UTC
Monitoring - System instability. Searches are being processed manually and may experience delays. No ETA for resolution at this time.
Aug 29, 2026 - 01:34 UTC
Monterey County, California – Court Processing Delays
Update - Automated search processing has been restored. Some searches may experience residual delay as the backlog clears. There is no ETA for resolution at this time.
Sep 04, 2026 - 16:46 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 24, 2026 - 17:45 UTC
New Hampshire Statewide – Court Processing Delays
Update - Automated search processing has been restored. Some searches may experience residual delay as the backlog clears. There is no ETA for resolution at this time.
Sep 02, 2026 - 20:20 UTC
Update - No material update. The court has issued a processing delay notice affecting criminal orders with scopes greater than 15 years, as they must be completed through the Processing center. Delays in TAT are expected for orders with extended scopes. This impacts both Criminal (County) and Criminal (Statewide) orders. No ETA at this time.
Aug 19, 2026 - 23:54 UTC
Update - Updates to the New Hampshire statewide county court portal have impacted search processing. Some searches may experience continued delays. No ETA for resolution at this time.
Aug 05, 2026 - 00:23 UTC
Monitoring - Updates to the New Hampshire statewide county court portal have impacted search processing. Some searches may experience delays. There is no ETA for resolution at this time.
Jul 15, 2026 - 19:42 UTC
San Joaquin County, California – Court Processing Delays
Monitoring - Updates to the San Joaquin County, California court portal have impacted automated search processing. Most searches continue to process normally, though some may experience delays. There is no ETA for resolution at this time.
Aug 29, 2026 - 01:07 UTC
Colombia – Processing Delays
Monitoring - Delays are expected due to the two recent earthquakes.
Aug 11, 2026 - 23:38 UTC
Bermuda – Criminal Record Processing Delays
Monitoring - Delays are expected between 08/03 and 09/30 due to the source's limited summer hours.
Aug 11, 2026 - 21:52 UTC
Europe – Processing Delays
Monitoring - Delays are expected due to the summer vacation period. No ETA for resolution at this time.
Aug 11, 2026 - 21:51 UTC
Guam and Northern Mariana Islands – Processing Delays
Monitoring - Delays are expected due to a recent typhoon. No ETA for resolution at this time.
Aug 11, 2026 - 21:50 UTC
Venezuela – Processing Delays
Update - We continue to monitor the progress as they are still recovering from the earthquake.
Aug 11, 2026 - 21:37 UTC
Monitoring - Delays are expected in Venezuela due to the recent earthquake. No ETA for resolution at this time.
Jul 15, 2026 - 03:01 UTC
Puerto Rico – Processing Delays
Monitoring - Delays are expected in Puerto Rico due to seasonal staffing shortages. No ETA for resolution at this time.
Jul 17, 2026 - 18:37 UTC
Guam – Criminal Record Processing Delays
Monitoring - Delays are expected in Guam due to technical issues with the source provider. This is impacting Criminal Record checks. No ETA for resolution at this time.
Jul 17, 2026 - 18:35 UTC
Middle East – Advisory: Monitoring Geopolitical Situation
Monitoring - We are actively monitoring the ongoing geopolitical situation in the Middle East. At this time, no products have been suspended, but we anticipate potential delays. Updates will be provided as further details are available.
Jul 15, 2026 - 03:04 UTC
Fulton County, KY – General Court Processing Delay
Monitoring - Courthouse renovations are expected to last approximately one year. During this time, searches are being processed via weekly on-site visits. No significant impact to turnaround times is anticipated.
Jan 22, 2026 - 20:20 UTC

Sep 9, 2026

Cameron County, Texas – Court Processing Delays
Resolved - Resolved- normal search processing has resumed.
Sep 9, 00:37 UTC
Update - Normal search processing has resumed for Cameron County, TX. Some searches may continue to experience delays as the backlog clears. No ETA for resolution at this time.
Aug 29, 01:00 UTC
Monitoring - System instability is impacting some automated search processing. Some searches may experience delays. No ETA for resolution at this time.
Aug 6, 15:02 UTC
Texas Multi-County - Tropical Storm Court Closures
Resolved - Resolved – Courts across the affected Texas counties have reopened following the tropical storm, and normal search processing has resumed. Some searches may continue to experience delays as the backlog clears.
Sep 9, 00:20 UTC
Monitoring - Due to inclement weather, courts across several Texas counties are closed, and searches that require in-court research are not able to be completed until it is safe for the court offices to reopen. Affected counties: Chambers, Hardin, Houston, San Augustine, San Jacinto, Jasper, Jefferson, Liberty, Orange, Polk and Trinity, Tyler and Walker. No ETA at this time.
Sep 2, 20:29 UTC

Sep 8, 2026

Nationwide– Court Closure in Observance of Labor Day
Resolved - Resolved- courts have reopened and normal operations have resumed.
Sep 8, 16:23 UTC
Monitoring - Please note courthouses will be closed on Monday, September 7, in observance of Labor Day. Processing is expected to resume on 9/08.
Sep 2, 16:04 UTC

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Sep 4, 2026

Unresolved incidents: Hawaii Statewide – Court Processing Delays, Iowa Statewide – Court Processing Delays, Monterey County, California – Court Processing Delays.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Malaysia – Processing Delays
Resolved - This incident has been resolved.
Sep 2, 10:50 UTC
Monitoring - Delays are expected due to a holiday on 08/31.
Aug 11, 21:50 UTC
Luxembourg – Criminal Record Processing Delays
Resolved - This incident has been resolved.
Sep 2, 10:49 UTC
Monitoring - Delays are expected between 08/15 and 08/30 due to dependencies on in-country partners.
Aug 11, 21:52 UTC

Sep 1, 2026

Aug 31, 2026

Maryland – Statewide and County Search Processing Delays
Resolved - Resolved- normal search processing has resumed
Aug 31, 22:47 UTC
Monitoring - Maryland statewide criminal record searches are currently experiencing longer than normal turnaround times due to higher than expected order volume. No ETA for resolution at this time.
Aug 18, 00:00 UTC

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Washington County, Tennessee – Court Processing Delays
Resolved - Resolved - normal search processing has resumed.
Aug 29, 01:25 UTC
Fayette County, Kentucky – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 01:17 UTC
In progress - KY, Fayette County has scheduled court maintenance the week of August 17th. Some search processing will be unavailable during this period due to limited access to court records. Processing is expected to resume after 8/24
Aug 17, 23:43 UTC
Scheduled - KY, Fayette County has scheduled court maintenance the week of August 17th. Some search processing will be unavailable during this period due to limited access to court records. Processing is expected to resume after 8/24/.
Aug 12, 16:41 UTC
Hawaii Statewide – Court Processing Delays
Resolved - The courts have reopened and normal processing has resumed.
Aug 29, 01:13 UTC
Monitoring - Due to inclement weather across Hawaii, court operations in the affected areas may be disrupted. Some searches may be delayed. No ETA for resolution at this time.
Aug 19, 19:23 UTC
North Dakota Statewide – Court Processing Delays
Resolved - Resolved- normal operations have resumed.
Aug 29, 01:02 UTC
Update - Search processing has resumed. Some searches may experience delays as the queue clears. There is no ETA for resolution at this time.
Aug 10, 18:57 UTC
Monitoring - System instability. Searches are being processed manually and may experience delays. No ETA for resolution at this time.
Aug 7, 15:26 UTC
Dallas County, Texas – Court Processing Delays
Resolved - Resolved- normal search processing has resumed
Aug 29, 00:57 UTC
Update - Updates to the Dallas County, Texas court portal have taken some automated search processing offline. Most searches will process normally, though some delays are expected until automation is fully restored. There is no ETA for resolution at this time.
Aug 20, 00:02 UTC
Update - Updates to the Dallas County, Texas court portal have taken some automated search processing offline. Most searches will process normally, though some delays are expected until automation is fully restored. There is no ETA for resolution at this time.
Aug 5, 23:15 UTC
Monitoring - System instability has taken some automated search processing offline. Please expect delays. No ETA for resolution at this time.
Aug 5, 21:42 UTC
Harrison County, Mississippi – Court Processing Delays
Resolved - Resolved- normal search operations have resumed.
Aug 29, 00:42 UTC
Update - Search processing continues to clear following the researcher's return to office. Oldest orders are being prioritized. Processing is expected to return to normal within approximately two weeks.
Aug 12, 17:43 UTC
Update - The vendor researcher has returned to office. Please expect delays while the queue clears. No ETA at this time.
Jul 27, 15:49 UTC
Update - Processing in Harrison County, MS continues to experience delays due to staffing. Our data providers are actively working through orders with vendor assistance. No ETA at this time.
Jul 20, 19:29 UTC
Monitoring - Harrison County, MS is currently experiencing staffing shortages that may impact certain search requests. Most searches will continue to process normally; however, searches requiring clerk assistance, file retrieval, or additional case verification may experience delays. Processing is expected to resume 07/15.
Jul 9, 18:43 UTC

Aug 28, 2026

Ukraine – Processing Delays
Resolved - This incident has been resolved.
Aug 28, 11:39 UTC
Monitoring - Delays are expected due to a holiday on 08/24.
Aug 11, 21:47 UTC

Aug 27, 2026

Aug 26, 2026

No incidents reported.

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