Monitoring - Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.
-- AR: Jefferson and Washington - The court is currently short staffed. Please expect significant delays.
-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
-- CA: Riverside: The court's PATs have been experiencing intermittent issues. Please expect delays on orders.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- NY: Monroe and Suffolk - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
--WV: All Counties - The online index is down. Orders are able to be completed manually, but orders are significantly delayed.
Aug 11, 2025 - 20:26 UTC
Resolved -
This incident has been resolved.
Aug 12, 12:25 UTC
Monitoring -
WA AOC has scheduled maintenance for Saturday, August 9th through Monday, August 11th. Service interruptions are expected during this time.
Aug 7, 13:49 UTC
Resolved -
This incident has been resolved.
Aug 11, 20:26 UTC
Monitoring -
Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.
-- AR: Jefferson - The court is currently short staffed. Please expect significant delays.
-- CA: Orange - The online index is down and searches are unable to be completed. Please expect delays until that is back online.
-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
-- CA: Riverside: The court's PATs have been experiencing intermittent issues. Please expect delays on orders.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- NY: Monroe and Suffolk - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
--WV: All Counties - The online index is down. Orders are able to be completed manually, but orders are significantly delayed.
Aug 7, 17:21 UTC
Resolved -
This incident has been resolved.
Aug 11, 14:42 UTC
Monitoring -
PACER has scheduled maintenance for Sunday, August 10, 2025 from 6:55am to 7pm ET. Service interruptions are expected during this time.
Aug 7, 18:14 UTC
Resolved -
The Arizona DMV is back online and MVRs are once again processing as normal.
Aug 7, 21:58 UTC
Investigating -
The Arizona DMV is currently offline and MVRs are unavailable at this time. We are in contact with the state on how we can resolve this and will notify you of any changes.
Aug 7, 20:28 UTC
Resolved -
This incident has been resolved.
Aug 7, 17:17 UTC
Monitoring -
Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.
-- AR: Jefferson - The court is currently short staffed. Please expect significant delays.
-- CA: Orange - The online index is down and searches are unable to be completed. Please expect delays until that is back online.
-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
-- CA: Riverside: The court's PATs have been experiencing intermittent issues. Please expect delays on orders.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- NY: Monroe and Suffolk - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
Aug 6, 19:32 UTC
Resolved -
This incident has been resolved.
Aug 7, 13:48 UTC
Update -
Searches are processing; however, please anticipate delays as we work through the backlog. We are monitoring the situation.
Jul 25, 15:32 UTC
Monitoring -
We are monitoring intermittent issues that may cause delays in some federal searches. Searches are processing but there may be delays. We are monitoring the situation.
May 13, 14:32 UTC
Resolved -
This incident has been resolved.
Aug 6, 16:20 UTC
Monitoring -
Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.
-- AR: Jefferson - The court is currently short staffed. Please expect significant delays.
-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
-- CA: Riverside: The court's PATs have been experiencing intermittent issues. Please expect delays on orders.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
Aug 4, 17:57 UTC
Resolved -
This incident has been resolved.
Aug 4, 17:56 UTC
Monitoring -
Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.
-- AR: Jefferson - The court is currently short staffed. Please expect delays.
-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
-- CA: Riverside: The court's PATs have been experiencing intermittent issues. Please expect delays on orders.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
Aug 1, 16:58 UTC
Resolved -
This incident has been resolved.
Aug 1, 16:55 UTC
Update -
We are continuing to monitor for any further issues.
Aug 1, 16:55 UTC
Monitoring -
Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.
-- AR: Jefferson - The court is currently short staffed. Please expect delays.
-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
-- CA: Riverside: The court's PATs have been experiencing intermittent issues. Please expect delays on orders.
-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.
-- NY: Monroe - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.
Jul 30, 17:03 UTC