Checkr US Data Status Status

[Planned Closure] Johnson, KS

Update - Johnson, KS has transitioned to their new case management system. Orders are currently processing. Please continue to expect delays.
Nov 13, 2024 - 19:32 UTC

Monitoring - Johnson, KS county is currently changing systems. Cases are currently processing manually until the automation back up and running, please expect delays.
Nov 08, 2024 - 17:28 UTC

[Delay] Washington

Update - The Washington Administrative Office of the Courts (AOC) anticipates that service interruptions will continue throughout the week as they work to secure and restore the court network. Currently, there is no estimated time for full restoration, so please continue to expect delays. We are unable to process orders at this time.
Nov 13, 2024 - 19:20 UTC

Monitoring - Washington's primary online index, JIS-Link, is down with no current ETA for restoration. We are unable to process order at this time. Please expect delays.
Nov 06, 2024 - 17:41 UTC

[Delay] San Joaquin, CA

Update - The public access terminals at the court are now operational, but processing is very slow. Please continue to expect delays. We’ll keep monitoring the situation and provide any updates as they become available.
Nov 01, 2024 - 20:36 UTC

Monitoring - The San Joaquin Superior Court is offline due to a cybersecurity incident. Several court services, including in-court public access terminals and online resources, are currently unavailable. While the court has confirmed they are actively working to resolve the issue, there is no ETA at this time. Please expect delays.
Nov 01, 2024 - 15:58 UTC

Past Incidents

Nov 13, 2024

General Court Delays

Resolved - This incident has been resolved.
Nov 13, 20:21 UTC

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Nov 7, 2024

Monitoring Potential Election Day Court Closures

Resolved - This incident has been resolved.
Nov 7, 13:07 UTC

Monitoring - As Election Day approaches on November 5th, we want to assure you that Checkr is actively monitoring all court operations. At this time, we have not been notified of any scheduled closures due to the election. However, should any disruptions occur, we are committed to keeping you informed promptly.

Thank you for your trust in Checkr. Please feel free to reach out to us with any questions or concerns.
Nov 4, 18:25 UTC

Nov 6, 2024

General Court Delays

Resolved - This incident has been resolved.
Nov 6, 20:10 UTC

Monitoring - Medium Impact
--CA: Sacramento - Sacramento Superior Court has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.
--GA: Bibb - Currently only one public access terminal is functioning in State Court, while the second terminal is out of service with no estimated date for repair. We are processing searches but please anticipate delays.
--MI: Ottawa - All searches now require clerk assistance due to limited information available on the public index. Clerks are restricting submissions to 5 names per day. Please anticipate significant delays.
--NV: Clark - The public access terminal is currently experiencing intermittent degradation and slowness, with no estimated time for repair. Please anticipate delays.
--OH: Lucas - The Common Pleas Court has moved to a new site. We are processing searches but please anticipate delays.

Low Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--OH: Lake - The Lake, OH Common Pleas Court has updated its public access terminals, which is causing integration issues. We are processing searches manually, so please expect delays.
Oct 30, 18:31 UTC

Nov 5, 2024

No incidents reported.

Nov 4, 2024

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

Unresolved incident: [Delay] San Joaquin, CA.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

General Court Delays

Resolved - This incident has been resolved.
Oct 30, 18:10 UTC

Monitoring - --GA: Bibb - Currently only one public access terminal is functioning in State Court, while the second terminal is out of service with no estimated date for repair. We are processing searches but please anticipate delays.
--MI: Ottawa - All searches now require clerk assistance due to limited information available on the public index. Clerks are restricting submissions to 5 names per day. Please anticipate significant delays.
--NV: Clark - The public access terminal is currently experiencing intermittent degradation and slowness, with no estimated time for repair. Please anticipate delays.
--OH: Lucas - The Common Pleas Court has moved to a new site. We are processing searches but please anticipate delays.

Low Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--LA: St Tammany - The courts have moved to in-court research. Please expect some continued delays.
Oct 23, 18:55 UTC

[Delay] SMITH, TX

Resolved - The public access terminal is back online, and we are now processing searches. Please continue to anticipate delays as our researchers work through the backlog.
Oct 30, 15:55 UTC

Monitoring - The public access terminal is currently down with no ETA for restoration. As a result, we are unable to process searches. We will continue to monitor the situation and notify you of any updates.
Oct 15, 17:49 UTC

United States Data Status Page