The Texas Department of Public Safety notified us that driver records and driver record monitoring applications are back online but may not be operating at full capacity while services are gradually restored. Please continue to expect delays as we process the backlog of MVRs accumulated during the outage.
Posted Sep 08, 2023 - 15:03 UTC
Monitoring
We received more information from the state. The Texas Department of Public Safety (DPS) is experiencing technical issues following the update of their driver license system over the weekend. As a result, Texas driver records and driver record monitoring applications are not available. At this time, DPS does not have a timeline for restoration of services.
The Texas DMV is having a system-wide issue. They have confirmed that they are working on a fix but they have not communicated an ETA at this time. We will continue to update you as we learn more.