United States Data Status Page
This page contains information about closures and delays in the US. For global updates, please subscribe to global.checkrstatus.com
8/16/2024 - General Court Delays
Incident
Report for Checkr US Data Status
Resolved
This incident has been resolved.
Monitoring
High Impact
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.
Medium Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--CA: Los Angeles - Effective February 23, 2024 at close of business, Los Angeles County online index no longer includes the month and year of birth. Researchers must rely on clerk assistance. Please expect extensive delays.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--GA: Clayton - Superior Court PAT access has been restored and searches are completing quicker. Please expect delays as the researchers work through searches
--GA: Cobb - There was an internet outage, but it has since been restored and researchers are working through searches. Please expect some delays as researchers work through searches.
Low Impact
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time and this court was also affected by the Crowdstrike issues on July 19. Please expect continued delays.
--LA: St Tammany - The courts have moved to in-court research. Please expect some continued delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased TAT in this county.
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.
Medium Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--CA: Los Angeles - Effective February 23, 2024 at close of business, Los Angeles County online index no longer includes the month and year of birth. Researchers must rely on clerk assistance. Please expect extensive delays.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--GA: Clayton - Superior Court PAT access has been restored and searches are completing quicker. Please expect delays as the researchers work through searches
--GA: Cobb - There was an internet outage, but it has since been restored and researchers are working through searches. Please expect some delays as researchers work through searches.
Low Impact
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time and this court was also affected by the Crowdstrike issues on July 19. Please expect continued delays.
--LA: St Tammany - The courts have moved to in-court research. Please expect some continued delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased TAT in this county.