United States Data Status Page
This page contains information about closures and delays in the US. For global updates, please subscribe to global.checkrstatus.com
5/30/2024 - General Court Delays
Incident
Report for Checkr US Data Status
Resolved
This incident has been resolved.
Monitoring
High Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--CA: Los Angeles - Effective February 23, 2024 at close of business, Los Angeles County online index no longer includes the month and year of birth. Researchers must rely on clerk assistance. Please expect extensive delays.
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.
Medium Impact
--OH: Cuyahoga - Municipal court issues have caused processing slowdowns. Please expect delays for the next 1 - 2 weeks.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--CA: Stanislaus - DOBs have been removed from the courthouse terminals. Researchers have to rely on clerk assistance for searches to be completed. Please expect delays.
--NH: All counties - Courthouses are experiencing staffing issues. Please expect delays.
Low Impact
--TX: Travis - Updates were recently made to the Austin Municipal Court primary index. Please expect delays for searches conducted within this courthouse.
--MS: Holmes - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time. Please expect delays.
--LA: St Tammany - The online website is down while the court transitions to a new case management system. In the meantime, we’re completing searches via court researchers. Please expect delays.
--TX: San Patricio - The court is transitioning to a new case management system. All searches are on hold while the transition happens.
--CA: Marin - Automation is currently offline. We’re completing searches manually for the time being. Please expect delays.
--TN: Marion - The main clerk responsible for completing background checks is currently out of the office for an extended period. The remaining clerks are doing their best to manage and support the workload. Please expect delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased TAT in this county.
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--CA: Los Angeles - Effective February 23, 2024 at close of business, Los Angeles County online index no longer includes the month and year of birth. Researchers must rely on clerk assistance. Please expect extensive delays.
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.
Medium Impact
--OH: Cuyahoga - Municipal court issues have caused processing slowdowns. Please expect delays for the next 1 - 2 weeks.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--CA: Stanislaus - DOBs have been removed from the courthouse terminals. Researchers have to rely on clerk assistance for searches to be completed. Please expect delays.
--NH: All counties - Courthouses are experiencing staffing issues. Please expect delays.
Low Impact
--TX: Travis - Updates were recently made to the Austin Municipal Court primary index. Please expect delays for searches conducted within this courthouse.
--MS: Holmes - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time. Please expect delays.
--LA: St Tammany - The online website is down while the court transitions to a new case management system. In the meantime, we’re completing searches via court researchers. Please expect delays.
--TX: San Patricio - The court is transitioning to a new case management system. All searches are on hold while the transition happens.
--CA: Marin - Automation is currently offline. We’re completing searches manually for the time being. Please expect delays.
--TN: Marion - The main clerk responsible for completing background checks is currently out of the office for an extended period. The remaining clerks are doing their best to manage and support the workload. Please expect delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased TAT in this county.