United States Data Status Page

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General Court Delays

Incident Report for Checkr US Data Status

Resolved

This incident has been resolved.
Posted Aug 25, 2025 - 19:42 UTC

Monitoring

Counties and States experiencing an ongoing delay due to updated processing, staffing, etc.

--AZ: Maricopa - The online index had issues, but is back to operational. Please expect delays as the team catches up.

--AR: All Counties - The courts are currently short staffed. Please expect significant delays.

-- CA: Sacramento and Stanislaus- Sacramento and Stanislaus has implemented a limit of 5 case file pulls per day for researchers. Please expect delays due to these court restrictions.

-- CA: Riverside: The court's PATs have been experiencing intermittent issues. Please expect delays on orders.

-- GA: Clayton - Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information.

--GA: Lowndes - The online portal is down, please expect delays until this is restored.

--MS: Monroe - The in court terminal is down, please expect delays until this is restored.

--NY: Monroe and Suffolk - Due to the NY Clean Slate Laws, our research team is working directly with the clerks. Each researcher is limited to 10 requests per day.

--NY: Franklin - is a clerk-assisted jurisdiction. The clerk will be out of office from 08/18 – 08/22, and orders will not be processed during this time.

--NY: Rensselaer - is a clerk-assisted jurisdiction. The clerk will be out of office from 08/22 - 08/26, and orders will not be processed during this time.

--OH: Butler -This court is offline due to a cyber attack, please expect delays until this is restored.

--WV: All Counties - The online index is repaired, however orders are running slowly. Orders are able to be completed manually like normal, but expect some delays.
Posted Aug 22, 2025 - 15:42 UTC