United States Data Status Page
This page contains information about closures and delays in the US. For global updates, please subscribe to global.checkrstatus.com
9/3/2024 - General Court Delays
Incident
Report for Checkr US Data Status
Resolved
This incident has been resolved.
Monitoring
High Impact
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.
Medium Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--GA: Bibb - This county experienced a cyberattack and are actively adding additional security measures and is investigating the potential breach. Researchers are working through searches, but expect some ongoing delays.
--GA: Clayton - Superior Court PAT access has been restored and searches are completing quicker. Please expect delays as the researchers work through searches
--GA: Cobb - There was an internet outage, but it has since been restored and researchers are working through searches. Please expect some delays as researchers work through searches.
--MI: Grand Traverse - The public access terminal for District & Circuit Courts is currently down, and there is no estimated timeline for restoration. Please anticipate significant delays.
--MS: Holmes - the Justice Courts PAT remains down. As a result, we are unable to process searches at this time. Please continue to expect delays.
--TN: Robertson - Delay due to construction at the court and the PAT will be unavailable this week. Please expect delays throughout the week on potential hits.
Low Impact
--GA: Brooks - Superior & State Courts are experiencing server outage. The court has no ETA or timeline regarding when access will be restored. Please anticipate delays.
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time and this court was also affected by the Crowdstrike issues on July 19. Please expect continued delays.
--LA: St Tammany - The courts have moved to in-court research. Please expect some continued delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased
--HI: All counties - The court clerk's procedures for processing request has led to slowdowns. We are actively exploring efficiencies to improve TAT.
Medium Impact
--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--GA: Bibb - This county experienced a cyberattack and are actively adding additional security measures and is investigating the potential breach. Researchers are working through searches, but expect some ongoing delays.
--GA: Clayton - Superior Court PAT access has been restored and searches are completing quicker. Please expect delays as the researchers work through searches
--GA: Cobb - There was an internet outage, but it has since been restored and researchers are working through searches. Please expect some delays as researchers work through searches.
--MI: Grand Traverse - The public access terminal for District & Circuit Courts is currently down, and there is no estimated timeline for restoration. Please anticipate significant delays.
--MS: Holmes - the Justice Courts PAT remains down. As a result, we are unable to process searches at this time. Please continue to expect delays.
--TN: Robertson - Delay due to construction at the court and the PAT will be unavailable this week. Please expect delays throughout the week on potential hits.
Low Impact
--GA: Brooks - Superior & State Courts are experiencing server outage. The court has no ETA or timeline regarding when access will be restored. Please anticipate delays.
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time and this court was also affected by the Crowdstrike issues on July 19. Please expect continued delays.
--LA: St Tammany - The courts have moved to in-court research. Please expect some continued delays.
--NV: Carson City - The Carson City District Court records clerk is behind on requests. Please expect delays.
--NY: Tioga - The research method changed in mid-March. Researchers used to be able to conduct research on a PAT, but now all requests must be submitted to the clerks. Clerks will only process 10 searches a day. Going forward, please anticipate increased