United States Data Status Page

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5/21/2024 - General Court Delays
Incident Report for Checkr US Data Status
Resolved
This incident has been resolved.
Posted May 30, 2024 - 20:38 UTC
Monitoring
High Impact

--CA: San Bernardino - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--CA: Los Angeles - Effective February 23, 2024 at close of business, Los Angeles County online index no longer includes the month and year of birth. Researchers must rely on clerk assistance. Please expect extensive delays.

Medium Impact

--OH: Cuyahoga - Municipal court issues have caused processing slowdowns. Please expect delays for the next 1 - 2 weeks.
--GA: Muscogee - Issues with the online index has caused processing slowdowns. Please expect delays.
--CA: Stanislaus - DOBs have been removed from the courthouse terminals. Researchers have to rely on clerk assistance for searches to be completed. Please expect delays.
--NH: All counties - Courthouses are experiencing staffing issues. Please expect delays.

Low Impact

--TX: Travis - Updates were recently made to the Austin Municipal Court primary index. Please expect delays for searches conducted within this courthouse.
--MS: Holmes - Researchers are facing in-court limitations and have to rely on clerk assistance for searches to be completed. Please expect delays.
--MS: DeSoto - Court clerk staffing issues are causing increased turn around time. Please expect delays.
--FL: Lee - The court made some changes to the online access system resulting in connectivity issues. Please expect delays.
--TN: Polk - The public access terminal is down with no ETA for a fix. Please expect delays.
--GA: Effingham - The public access terminal is down with no ETA for a fix. Please expect delays.
--LA: St Tammany - The online website is down while the court transitions to a new case management system. In the meantime, we’re completing searches via court researchers. Please expect delays.
--TX: San Patricio - The court is transitioning to a new case management system. All searches are on hold while the transition happens.
Posted May 21, 2024 - 22:48 UTC